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This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors.

The information on this page applies to iSymphony 3.2+.

This event will only be fired for call segments related to extensions that are bound to licensed/full users, or was last bound (dialed or linked) to another call segment that is related to an extension that is bound to a licensed/full user.

Description

The hangup event signifies that a call has been hungup in the system. This event could be fired in response to someone explicitly hanging up the call, or the call being killed by the phone system. The event may or may not specify information about the extension and user related to the call.

On this page:

 

 

JSON Representation

{
  "type": "hangup",
  "time": 1436899978590,
  "coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65",
  "callSegmentId": "4fff719a-5186-4691-a64b-b9d22472cb76", 
  "callerIdName": "Michael Y",
  "callerIdNumber": "42243", 
  "did": "4224",
  "extensionId": "dc5975a9-e438-4634-85f2-6a75c34574c9",
  "extensionNumber": "42243", 
  "userId": "580169b8-4341-42d9-9f44-973659fc770d",
  "username": "42243"
}
PropertyTypeDescription
callSegmentIdStringThe id of the call segment that was hungup.
callerIdNameStringThe caller id name of the call that was hungup.
callerIdNumberStringThe caller id number of the call that was hungup.
didStringThe number the call used to enter the phone system, or null if the call segment was created in response to a dial, or no DID could be found.
extensionIdStringThe id of the extension the call was related to, or null if the call was not related to an extension.
extensionNumberStringThe extension number of the extension the call was related to, or null if the call was not related to an extension.
userIdStringThe id of the user the call was related to, or null if the call was not related to a user.
usernameStringThe username of the user the call was related to, or null if the call was not related to a user.
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