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This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors.

The information on this page applies to iSymphony 3.2+.

This event will only be fired for extensions that are bound to licensed/full users.

Description

The link begin event signifies that two call segments have linked, and are now speaking with each other. This event usually means that someone has answered a dialing call. The call segments specified in the event may or may not have relative extensions or users associated with them.

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JSON Representation

{
  "type": "linkBegin",
  "time": 1436899977271,
  "coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65",
  "callSegmentId1": "4fff719a-5186-4691-a64b-b9d22472cb76",
  "callerIdName1": "Michael Y (alt)",
  "callerIdNumber1": "42243",
  "did1": "4224",
  "extensionId1": "dc5975a9-e438-4634-85f2-6a75c34574c9",
  "extensionNumber1": "42243",
  "userId1": "580169b8-4341-42d9-9f44-973659fc770d",
  "username1": "42243",
  "callSegmentId2": "1e86fb60-b674-4fa3-946a-6ea033221877",
  "callerIdName2": "Michael Y (desk)",
  "callerIdNumber2": "4224",
  "did2": "s",
  "extensionId2": "d72ac658-cd19-4c88-9cf8-2e7bdcf222b5",
  "extensionNumber2": "4224",
  "userId2": "e7577c7b-5d58-46a5-a834-386f52401c19",
  "username2": "4224"
}
PropertyTypeDescription
callSegmentId1StringThe id of the first call segment involved in the link.
callerIdName1StringThe caller id name of the first call segment involved in the link.
callerIdNumber1StringThe caller id number of the first call segment involved in the link.
did1StringThe number the first call segment used to enter the phone system, or null if the call was created in response to a dial, or no DID could be found.
extensionId1StringThe id of the extension related to the first call segment, or null if the first call segment is not bound to an extension.
extensionNumber1StringThe extension number of the extension related to the first call segment, or null if the first call segment is not bound to an extension.
userId1StringThe id of the user related to the first call segment, or null if the first call segment is not related to a user.
username1StringThe username of the user related to the first call segment, or null if the first call segment is not related to a user.
callSegmentId2StringThe id of the second call segment involved in the link.
callerIdName2StringThe caller id name of the second call segment involved in the link.
callerIdNumber2StringThe caller id number of the second call segment involved in the link.
did2StringThe number the second call segment used to enter the phone system, or null if the call was created in response to a dial, or no DID could be found.
extensionId2StringThe extension id of the second call segment involved in the link.
extensionNumber2StringThe extension number of the extension related to the second call segment, or null if the second call segment is not bound to an extension.
userId2StringThe id of the user related to the second call segment, or null if the second call segment is not related to a user.
username2StringThe username of the user related to the second call segment, or null if the second call segment is not related to a user.
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