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  • Bug Fixing Policy

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  • i9 Technologies Support will help with workarounds and bug reporting.
  • Critical bugs will generally be fixed in the next maintenance releasebug fixes will be scheduled according to a variety of considerations, however, are generally addressed by intermediate patch level releases and/or Hotfixes.
  • Non critical bugs will be scheduled according to a variety of considerations, however, are generally addressed by maintenance releases.

Raising a Bug Report

i9 Technologies Support is eager and happy to help verify bugs — we take pride in it! Please open a support request in our support system providing as much information as possible about how to replicate the problem you are experiencing. We will replicate the bug to verify, then lodge the report for you. We'll also try to construct workarounds if they're possible.

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