This documentation relates to iSymphony 3.5. You can view older documentation on the Older Documentation page

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.



Queue Alerts

Queues now support configurable alerts. Alerts sets can be configured in the admin panel and added then added to existing queues. See PLACEHOLDER Queue Alarms for configuration details. The alerts feature customizable highlighting for the Queue Widget and notifications when a threshold is triggered. See PLACEHOLDER to get started Queue Widget page for more information.


Externalized Language Support

Administrators can now extract language files and provide their own language packs for internationalization. See Internationalization (I18N) for more details.