This documentation relates to iSymphony 3.5. You can view older documentation on the Older Documentation page

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The system administrator can configure Queue Alarms for users. If the user is part of a Queue Alarms Configuration and that configuration is associated with a queue that users has access to, a visual hint will be displayed (screenshot2) when one of it its alarms triggers. Optionally in addition to the visual hint a notification may be configured. Please see the administration documentation for a full list of alert types.