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1 **//On this page~://**
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5 {{toc/}}
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7 The Extensions configuration page allows you to manage the Extensions available in the system. You can access the Extensions configuration page by selecting **Extenions** in the Administration Interface.
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9 = Extension Properties =
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11 |=(((
12 **__Core Settings__**
13 )))|=(((
14
15 )))
16 |=(((
17 Display Name:
18 )))|(((
19 The display name of the Extension.
20 )))
21 |=(((
22 __PBX Settings__
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25 )))
26 |=(% colspan="1" %)(% colspan="1" %)
27 (((
28 Extension:
29 )))|(% colspan="1" %)(% colspan="1" %)
30 (((
31 The number for the extension. Used for originating and transferring to the Extension.
32 )))
33 |=(% colspan="1" %)(% colspan="1" %)
34 (((
35 Peer:
36 )))|(% colspan="1" %)(% colspan="1" %)
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38 The Extension's device/peer. Used to track call state for the Extension and specifies the device/peer used to originate from this Extension. Usually **SIP/<extension number>**.
39 )))
40 |=(((
41 **Alt. Origination Method:**
42 )))|(((
43 Allows specification of an alternative origination method for this extension. If blank the value of the **Peer** field is used for originations from this extension. This field is used in very rare cases.
44 )))
45 |=(((
46 **Auto Answer:**
47 )))|(((
48 If checked originations made from this extension will auto answer the initial origination call back. Also If a user owns this extension and transfers a call to it in the panel the call will automatically be answered.
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50 Only works with the following types of devices:
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52 * **Aastra**
53 * **Polycom**
54 * **Grandstream**
55 * **Snom**
56 )))
57 |=(((
58 __Overrides__
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60
61 )))
62 |=(((
63 Origination Context:
64 )))|(((
65 Overrides the **Origination Context** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension.
66 )))
67 |=(% colspan="1" %)(% colspan="1" %)
68 (((
69 Redirecting Context:
70 )))|(% colspan="1" %)(% colspan="1" %)
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72 Overrides the **Redirecting Context** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension.
73 )))
74 |=(% colspan="1" %)(% colspan="1" %)
75 (((
76 Originate Timeout:
77 )))|(% colspan="1" %)(% colspan="1" %)
78 (((
79 Overrides the **Originate Timeout** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension.
80 )))
81 |=(% colspan="1" %)(% colspan="1" %)
82 (((
83 __Voicemail__
84 )))|(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)
85 (((
86
87 )))
88 |=(% colspan="1" %)(% colspan="1" %)
89 (((
90 Context:
91 )))|(% colspan="1" %)(% colspan="1" %)
92 (((
93 The context for this Extension's voicemail box.
94 )))
95 |=(% colspan="1" %)(% colspan="1" %)
96 (((
97 Mailbox:
98 )))|(% colspan="1" %)(% colspan="1" %)
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100 The voicemail box for this Extension.
101 )))
102 |=(% colspan="1" %)(% colspan="1" %)
103 (((
104 __Agent Login__
105 )))|(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)
106 (((
107
108 )))
109 |=(% colspan="1" %)(% colspan="1" %)
110 (((
111 Agent Location:
112 )))|(% colspan="1" %)(% colspan="1" %)
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114 The peer/device or Local channel used to log this extension into the Queue.
115 )))
116 |=(% colspan="1" %)(% colspan="1" %)
117 (((
118 Agent Interface:
119 )))|(% colspan="1" %)(% colspan="1" %)
120 (((
121 The agent interface used by the phone system to track agent state. Normally used when the **Agent Location** is set to a Local channel. Usually set to **SIP/<extension number>.**
122 )))
123 |=(% colspan="1" %)(% colspan="1" %)
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125 Agent Name:
126 )))|(% colspan="1" %)(% colspan="1" %)
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128 The agent name to use when logging this extension into a Queue.
129 )))
130 |=(% colspan="1" %)(% colspan="1" %)
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132 Initial Agent Penalty:
133 )))|(% colspan="1" %)(% colspan="1" %)
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135 The initial penalty value to set on the agent when this Extension is logged into the Queue
136 )))
137 |=(% colspan="1" %)(% colspan="1" %)
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139 Agent Paused On Login:
140 )))|(% colspan="1" %)(% colspan="1" %)
141 (((
142 If checked this extension's agent will be paused when logging into a Queue.
143 )))
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