Wiki source code of Extensions
Last modified by superadmin on 2021/09/09 20:55
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1 | **//On this page~://** | ||
2 | |||
3 | |||
4 | |||
5 | {{toc/}} | ||
6 | |||
7 | The Extensions configuration page allows you to manage the Extensions available in the system. You can access the Extensions configuration page by selecting **Extenions** in the Administration Interface. | ||
8 | |||
9 | = Extension Properties = | ||
10 | |||
11 | |=((( | ||
12 | **__Core Settings__** | ||
13 | )))|=((( | ||
14 | |||
15 | ))) | ||
16 | |=((( | ||
17 | Display Name: | ||
18 | )))|((( | ||
19 | The display name of the Extension. | ||
20 | ))) | ||
21 | |=((( | ||
22 | __PBX Settings__ | ||
23 | )))|=((( | ||
24 | |||
25 | ))) | ||
26 | |=(% colspan="1" %)(% colspan="1" %) | ||
27 | ((( | ||
28 | Extension: | ||
29 | )))|(% colspan="1" %)(% colspan="1" %) | ||
30 | ((( | ||
31 | The number for the extension. Used for originating and transferring to the Extension. | ||
32 | ))) | ||
33 | |=(% colspan="1" %)(% colspan="1" %) | ||
34 | ((( | ||
35 | Peer: | ||
36 | )))|(% colspan="1" %)(% colspan="1" %) | ||
37 | ((( | ||
38 | The Extension's device/peer. Used to track call state for the Extension and specifies the device/peer used to originate from this Extension. Usually **SIP/<extension number>**. | ||
39 | ))) | ||
40 | |=((( | ||
41 | **Alt. Origination Method:** | ||
42 | )))|((( | ||
43 | Allows specification of an alternative origination method for this extension. If blank the value of the **Peer** field is used for originations from this extension. This field is used in very rare cases. | ||
44 | ))) | ||
45 | |=((( | ||
46 | **Auto Answer:** | ||
47 | )))|((( | ||
48 | If checked originations made from this extension will auto answer the initial origination call back. Also If a user owns this extension and transfers a call to it in the panel the call will automatically be answered. | ||
49 | |||
50 | Only works with the following types of devices: | ||
51 | |||
52 | * **Aastra** | ||
53 | * **Polycom** | ||
54 | * **Grandstream** | ||
55 | * **Snom** | ||
56 | ))) | ||
57 | |=((( | ||
58 | __Overrides__ | ||
59 | )))|=((( | ||
60 | |||
61 | ))) | ||
62 | |=((( | ||
63 | Origination Context: | ||
64 | )))|((( | ||
65 | Overrides the **Origination Context** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension. | ||
66 | ))) | ||
67 | |=(% colspan="1" %)(% colspan="1" %) | ||
68 | ((( | ||
69 | Redirecting Context: | ||
70 | )))|(% colspan="1" %)(% colspan="1" %) | ||
71 | ((( | ||
72 | Overrides the **Redirecting Context** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension. | ||
73 | ))) | ||
74 | |=(% colspan="1" %)(% colspan="1" %) | ||
75 | ((( | ||
76 | Originate Timeout: | ||
77 | )))|(% colspan="1" %)(% colspan="1" %) | ||
78 | ((( | ||
79 | Overrides the **Originate Timeout** set in the [[Core Server>>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Core Servers.WebHome]] settings for this Extension. | ||
80 | ))) | ||
81 | |=(% colspan="1" %)(% colspan="1" %) | ||
82 | ((( | ||
83 | __Voicemail__ | ||
84 | )))|(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %) | ||
85 | ((( | ||
86 | |||
87 | ))) | ||
88 | |=(% colspan="1" %)(% colspan="1" %) | ||
89 | ((( | ||
90 | Context: | ||
91 | )))|(% colspan="1" %)(% colspan="1" %) | ||
92 | ((( | ||
93 | The context for this Extension's voicemail box. | ||
94 | ))) | ||
95 | |=(% colspan="1" %)(% colspan="1" %) | ||
96 | ((( | ||
97 | Mailbox: | ||
98 | )))|(% colspan="1" %)(% colspan="1" %) | ||
99 | ((( | ||
100 | The voicemail box for this Extension. | ||
101 | ))) | ||
102 | |=(% colspan="1" %)(% colspan="1" %) | ||
103 | ((( | ||
104 | __Agent Login__ | ||
105 | )))|(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %) | ||
106 | ((( | ||
107 | |||
108 | ))) | ||
109 | |=(% colspan="1" %)(% colspan="1" %) | ||
110 | ((( | ||
111 | Agent Location: | ||
112 | )))|(% colspan="1" %)(% colspan="1" %) | ||
113 | ((( | ||
114 | The peer/device or Local channel used to log this extension into the Queue. | ||
115 | ))) | ||
116 | |=(% colspan="1" %)(% colspan="1" %) | ||
117 | ((( | ||
118 | Agent Interface: | ||
119 | )))|(% colspan="1" %)(% colspan="1" %) | ||
120 | ((( | ||
121 | The agent interface used by the phone system to track agent state. Normally used when the **Agent Location** is set to a Local channel. Usually set to **SIP/<extension number>.** | ||
122 | ))) | ||
123 | |=(% colspan="1" %)(% colspan="1" %) | ||
124 | ((( | ||
125 | Agent Name: | ||
126 | )))|(% colspan="1" %)(% colspan="1" %) | ||
127 | ((( | ||
128 | The agent name to use when logging this extension into a Queue. | ||
129 | ))) | ||
130 | |=(% colspan="1" %)(% colspan="1" %) | ||
131 | ((( | ||
132 | Initial Agent Penalty: | ||
133 | )))|(% colspan="1" %)(% colspan="1" %) | ||
134 | ((( | ||
135 | The initial penalty value to set on the agent when this Extension is logged into the Queue | ||
136 | ))) | ||
137 | |=(% colspan="1" %)(% colspan="1" %) | ||
138 | ((( | ||
139 | Agent Paused On Login: | ||
140 | )))|(% colspan="1" %)(% colspan="1" %) | ||
141 | ((( | ||
142 | If checked this extension's agent will be paused when logging into a Queue. | ||
143 | ))) |