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Version 6.1 by ryanp on 2021/09/09 18:01
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michaely 1.1 1 {{layout}}
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4 = Overview =
5
6 This document covers how to install the Desktop Client Application on your machine. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
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8 {{note}}
9 In order to have access to the Desktop Client Application you must first install the Desktop Client Module. See [[doc:Desktop Client Module Installation]] for more information.
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24 = (% style="color: rgb(0, 0, 0); font-size: 24px; line-height: 24px" %)1. Download The Desktop Client Installer(%%) =
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26 (((
27 There are two methods to download the Desktop Client installer. Both methods will download the appropriate installer for your host OS.
28 )))
29
30 == Download From The Client Web Interface ==
31
32 1. Log into the iSymphony Client Interface. See [[doc:Connecting To The Client Interface]].
33 1. Open the user menu in the top right hand corner of the Client Interface.
34 1. Select **Desktop Client**.
35 1. Copy the URL that is specified in the dialog that is opened. We will need this URL later.
36 1. Select **Download Desktop Client**.
37
38 {{note}}
39 Some browsers may flag the download as un-trusted and show a warning. Simply ignore the warnings and proceed with the download.
40 {{/note}}
41
42 == Download Directly From The URL ==
43
44 You can enter the following URL in your browser to download the Desktop Client installer:
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46 {{code}}
michelk 5.1 47 http://<ip or hostname of your iSymphony server>:58080/client/desktop/client
michaely 1.1 48 {{/code}}
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ryanp 6.1 50 (% style="color: rgb(0,0,0);" %)If you are on a legacy version (version < 2.0.0) of the desktop module use the following URL instead:
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52 (% style="color: rgb(0,0,0);" %)
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54 {{code}}
55 http://<ip or hostname of your iSymphony server>:58080/client/desktop
56 {{/code}}
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58 (% style="color: rgb(0,0,0);" %)
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michaely 1.1 61 = (% style="color: rgb(0,0,0);" %)2. Install The Desktop Client(%%) =
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63 (% style="color: rgb(0,0,0);" %)The installation method will vary depending on the OS you are installing on.
64
65 == (% style="color: rgb(0,0,0);" %)Windows(%%) ==
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67 (% style="color: rgb(0,0,0);" %)To execute the installer on Windows simply double click the downloaded installer package, and the installation process will commence.
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ryanp 6.1 69 {{note}}
70 If you are installing a legacy version (version < 2.0.0) Windows will open a warning mentioning that the installer is un-trusted. You can ignore this warning and proceed with the download.
71 {{/note}}
michaely 1.1 72
ryanp 6.1 73 {{note}}
74 The installer will not provide a notification that the installation was complete. The installer will simply exit when completed.
75 {{/note}}
michaely 1.1 76
77 == (% style="color: rgb(0,0,0);" %)OS X(%%) ==
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79 1. (% style="color: rgb(0,0,0);" %)Mount the downloaded dmg file by double clicking on it.
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81 1. (% style="color: rgb(0,0,0);" %)Once mounted copy the iSymphony file to your Applications directory.(%%)
michaely 3.1 82 1. Unmount the dmg.
michaely 1.1 83
84 == Linux ==
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86 1. (((
ryanp 6.1 87 Extract the installer files:
michaely 1.1 88
michelk 5.1 89 {{code}}
ryanp 6.1 90 tar xfv isymphony_desktop_client_2_0_0.tar.gz -C directory_to_extract_to
michaely 1.1 91 {{/code}}
92 )))
93 1. (((
ryanp 6.1 94 Run the executable to start the client:
michaely 1.1 95
ryanp 6.1 96 {{code}}
97 cd iSymphonyDesktop-2.0.0
98 ./isymphonydesktop
99 {{/code}}
100 )))
101
102 For Legacy Versions of the desktop client (version < 2.0.0):
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104 1. (((
105 Make the installer executable:
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michaely 1.1 107 {{code language="bash"}}
ryanp 6.1 108 chmod +x isymphony_install_<version>.bsx
michaely 1.1 109 {{/code}}
110 )))
ryanp 6.1 111 1. (((
112 Run the installer:
michaely 1.1 113
ryanp 6.1 114 {{code language="bash"}}
115 ./isymphony_install_<version>.bsx
116 {{/code}}
117 )))
118
michaely 1.1 119 = Uninstalling The Desktop Client =
120
121 The uninstall procedure differs for each OS.
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michaely 3.1 123 == (% style="color: rgb(0,0,0);" %)Windows(%%) ==
michaely 1.1 124
michelk 5.1 125 1. Open your **Start Menu** and navigate to **Control Panel->Programs and Features**.
126 1. Right click on **iSymphony** and select **uninstall**.
michaely 1.1 127
128 == OS X ==
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michelk 5.1 130 Simply delete the** iSymphony.app** file from your Applications directory.
michaely 1.1 131
132 == Linux ==
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michelk 5.1 134 Delete the directory the .tar.gz was extracted to.
michaely 1.1 135
ryanp 6.1 136 For Legacy Versions: Delete the following directory and files:
137
138 {{code language="bash"}}
139 /home/<username>/iSymphony
140 /home/<username>/.local/share/applications/iSymphony.desktop
141 /home/<username>/.local/share/applications/iSymphony-app.desktop
142 {{/code}}
143
michelk 5.1 144 = Using The Desktop Client Application =
michaely 1.1 145
michelk 5.1 146 For information on how to use the Desktop Client Application see [[doc:Desktop Client]].
michaely 1.1 147
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