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Version 9.1 by ryanp on 2021/09/09 18:01
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4 = Overview =
5
6 This document covers how to install the Desktop Client Application on your machine. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
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9 In order to have access to the Desktop Client Application you must first install the Desktop Client Module. See [[doc:Desktop Client Module Installation]] for more information.
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24 = (% style="color: rgb(0, 0, 0); font-size: 24px; line-height: 24px" %)1. Download The Desktop Client Installer(%%) =
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26 (((
27 There are two methods to download the Desktop Client installer. Both methods will download the appropriate installer for your host OS.
28 )))
29
30 == Download From The Client Web Interface ==
31
32 1. Log into the iSymphony Client Interface. See [[doc:Connecting To The Client Interface]].
33 1. Open the user menu in the top right hand corner of the Client Interface.
34 1. Select **Desktop Client**.
35 1. Copy the URL that is specified in the dialog that is opened. We will need this URL later.
36 1. Select **Download Desktop Client**.
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38 {{note}}
39 Some browsers may flag the download as un-trusted and show a warning. Simply ignore the warnings and proceed with the download.
40 {{/note}}
41
42 == Download Directly From The URL ==
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44 You can enter the following URL in your browser to download the Desktop Client installer:
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47 http://<ip or hostname of your iSymphony server>:58080/client/desktop/client
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50 = (% style="color: rgb(0,0,0);" %)2. Install The Desktop Client(%%) =
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52 (% style="color: rgb(0,0,0);" %)The installation method will vary depending on the OS you are installing on.
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54 == (% style="color: rgb(0,0,0);" %)Windows(%%) ==
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56 (% style="color: rgb(0,0,0);" %)To execute the installer on Windows simply double click the downloaded installer package, and the installation process will commence.
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58 == (% style="color: rgb(0,0,0);" %)OS X(%%) ==
59
60 1. (% style="color: rgb(0,0,0);" %)Mount the downloaded dmg file by double clicking on it.
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62 1. (% style="color: rgb(0,0,0);" %)Once mounted copy the iSymphony file to your Applications directory.(%%)
63 1. Unmount the dmg.
64
65 == Linux ==
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67 1. (((
68 Extract the desktop client:
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71 tar xvf isymphony_desktop_client_2_0_0.tar.gz -C installation_location
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73 )))
74 1. (((
75 Run the program:
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78 ./installation_location/isymphonydesktop
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80 )))
81
82 = Uninstalling The Desktop Client =
83
84 The uninstall procedure differs for each OS.
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86 == (% style="color: rgb(0,0,0);" %)Windows(%%) ==
87
88 1. Open your **Start Menu** and navigate to **Control Panel->Programs and Features**.
89 1. Right click on **iSymphony** and select **uninstall**.
90
91 == OS X ==
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93 Simply delete the** iSymphony.app** file from your Applications directory.
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95 == Linux ==
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97 Delete the directory the .tar.gz was extracted to.
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99 = Using The Desktop Client Application =
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101 For information on how to use the Desktop Client Application see [[doc:Desktop Client]].
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