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Wiki source code of Reinstalling iSymphony

Version 4.1 by michaely on 2021/09/09 18:02
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4 = Overview =
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6 In some cases you may need to perform a reinstallation of the iSymphony server application files, while keeping your configuration intact. This document takes you step by step on how to perform a reinstallation of the iSymphony server, if the need arises.
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20 = Prior to Reinstalling =
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22 == 1. Determine The Version Of The Current Install ==
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24 You will need to use the same version of the current iSymphony installation for the reinstall. You can check the current version of the server via the following methods:
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26 * Log into the iSymphony Client or Administrator interface. You will see the version in the footer.
27 * The about page in the iSymphony Client.
28 * The **Admin->iSymphony V3 **page, in the FreePBX web GUI.
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30 By running the following command on the server command line:
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33 service iSymphonyServerV3 version
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37 The above command is only available in iSymphony 3.2+ RPM installations.
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41 == 2. Determine The Required Installation Method ==
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michaely 3.1 44 You can change the installation method during a reinstall. **Just ensure that the version of the installer is the same as the current install.**
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47 To determine the correct installation method for your server see [[doc:Determine the Installation Method]]. You will need to download the correct installer package to the server before you begin.
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49 == 3. Backup The Current Install (IMPORTANT) ==
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52 **If you do not create a backup, you will loose your configuration during reinstallation.**
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57 We will need to backup the server configuration so that we can restore it later. To do this simply make a backup of the following directory and all its contents:
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59 {{code language="bash"}}
60 /opt/isymphony3/
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63 = Reinstallation =
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65 Follow the steps below to reinstall the iSymphony server.
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67 1. Stop the iSymphony server. See [[doc:Starting And Stopping The iSymphony Server]].
68 1. Uninstall the iSymphony server. See [[doc:Uninstalling iSymphony]].
69 1. Remove the /opt/isymphony3 directory to get rid of any residual files.
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71 Run the installation package. See [[doc:Installing iSymphony]] for commands to run for each type of installation package.
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74 = Restore Configuration =
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76 If you wish to restore your configuration from the original installation, follow the steps below:
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78 1. Stop the iSymphony server, if it is running. See [[doc:Starting And Stopping The iSymphony Server]].
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80 Remove the following directory:
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83 /opt/isymphony3/server/conf
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86 \\
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89 Replace the conf directory, you just deleted, with the conf directory from the backup you made earlier.
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michaely 4.1 91 1. **If you are in a FreePBX environment run the following comand **to ensure proper ownership of the installation.
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