Wiki source code of Desktop Client
Version 8.1 by michaely on 2021/09/09 18:01
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| 1 | {{layout}} | ||
| 2 | {{layout-section ac:type="two_right_sidebar"}} | ||
| 3 | {{layout-cell}} | ||
| 4 | = Overview = | ||
| 5 | |||
| 6 | This document covers how to install the Desktop Client Application on your machine. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups. | ||
| 7 | |||
| 8 | {{note}} | ||
| 9 | In order to have access to the Desktop Client Application you must first install the Desktop Client Module. See [[doc:Desktop Client Module Installation]] for more information. | ||
| 10 | {{/note}} | ||
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| 17 | {{toc maxLevel="2" indent="1"/}} | ||
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| 24 | = (% style="color: rgb(0, 0, 0); font-size: 24px; line-height: 24px" %)1. Download The Desktop Client Installer(%%) = | ||
| 25 | |||
| 26 | ((( | ||
| 27 | There are two methods to download the Desktop Client installer. Both methods will download the appropriate installer for your host OS. | ||
| 28 | ))) | ||
| 29 | |||
| 30 | == Download From The Client Web Interface == | ||
| 31 | |||
| 32 | 1. Log into the iSymphony Client Interface. See [[doc:Connecting To The Client Interface]]. | ||
| 33 | 1. Open the user menu in the top right hand corner of the Client Interface. | ||
| 34 | 1. Select **Desktop Client**. | ||
| 35 | 1. Copy the URL that is specified in the dialog that is opened. We will need this URL later. | ||
| 36 | 1. Select **Download Desktop Client**. | ||
| 37 | |||
| 38 | {{note}} | ||
| 39 | Some browsers may flag the download as un-trusted and show a warning. Simply ignore the warnings and proceed with the download. | ||
| 40 | {{/note}} | ||
| 41 | |||
| 42 | == Download Directly From The URL == | ||
| 43 | |||
| 44 | You can enter the following URL in your browser to download the Desktop Client installer: | ||
| 45 | |||
| 46 | {{code}} | ||
| 47 | http://<ip or hostname of your iSymphony server>:58080/client/desktop | ||
| 48 | {{/code}} | ||
| 49 | |||
| 50 | = (% style="color: rgb(0,0,0);" %)2. Install The Desktop Client(%%) = | ||
| 51 | |||
| 52 | (% style="color: rgb(0,0,0);" %)The installation method will vary depending on the OS you are installing on. | ||
| 53 | |||
| 54 | == (% style="color: rgb(0,0,0);" %)Windows(%%) == | ||
| 55 | |||
| 56 | (% style="color: rgb(0,0,0);" %)To execute the installer on Windows simply double click the downloaded installer package, and the installation process will commence. | ||
| 57 | |||
| 58 | {{note}} | ||
| 59 | Windows will open a warning mentioning that the installer is un-trusted. You can ignore this warning and proceed with the download. | ||
| 60 | {{/note}} | ||
| 61 | |||
| 62 | {{note}} | ||
| 63 | The installer will not provide a notification that the installation was complete. The installer will simply exit when completed. | ||
| 64 | {{/note}} | ||
| 65 | |||
| 66 | == (% style="color: rgb(0,0,0);" %)OS X(%%) == | ||
| 67 | |||
| 68 | 1. (% style="color: rgb(0,0,0);" %)Mount the downloaded dmg file by double clicking on it. | ||
| 69 | |||
| 70 | 1. (% style="color: rgb(0,0,0);" %)Once mounted copy the iSymphony file to your Applications directory.(%%) | ||
| 71 | 1. Unmount the dmg. | ||
| 72 | |||
| 73 | == Linux == | ||
| 74 | |||
| 75 | 1. ((( | ||
| 76 | Make the installer executable: | ||
| 77 | |||
| 78 | {{code language="bash"}} | ||
| 79 | chmod +x isymphony_install_<version>.bsx | ||
| 80 | {{/code}} | ||
| 81 | ))) | ||
| 82 | 1. ((( | ||
| 83 | Run the installer: | ||
| 84 | |||
| 85 | {{code language="bash"}} | ||
| 86 | ./isymphony_install_<version>.bsx | ||
| 87 | {{/code}} | ||
| 88 | ))) | ||
| 89 | |||
| 90 | = Uninstalling The Desktop Client = | ||
| 91 | |||
| 92 | The uninstall procedure differs for each OS. | ||
| 93 | |||
| 94 | == (% style="color: rgb(0,0,0);" %)Windows(%%) == | ||
| 95 | |||
| 96 | 1. Open your **Start Menu** and navigate to **Control Panel->Programs and Features**. | ||
| 97 | 1. Right click on **iSymphony** and select **uninstall**. | ||
| 98 | |||
| 99 | == OS X == | ||
| 100 | |||
| 101 | Simply delete the** iSymphony.app** file from your Applications directory. | ||
| 102 | |||
| 103 | == Linux == | ||
| 104 | |||
| 105 | Delete the following directory and files: | ||
| 106 | |||
| 107 | {{code language="bash"}} | ||
| 108 | /home/<username>/iSymphony | ||
| 109 | /home/<username>/.local/share/applications/iSymphony.desktop | ||
| 110 | /home/<username>/.local/share/applications/iSymphony-app.desktop | ||
| 111 | {{/code}} | ||
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