Client fails to launch when using Mac OS X Lion 10.7 or higher with Java 7
Last modified by Sean Hetherington on 2021/09/10 22:40
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Symptoms
Application fails to launch via the JNLP installation on Mac OS X Lion 10.7 or higher when using Java 7.
Cause
Restrictions on JNLP security prevent parameters, that are needed to launch the application in a OS X environment, form being passed to the application resulting in a failure to start.
Workaround
Utilize the tarball OS X installation package for the install instead of the JNLP file. See the following article for more information. Client Installation and Uninstallation.