Permissions in use example
Last modified by Sean Hetherington on 2021/09/10 22:35
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Restrict the display of a queue from specific users
Let's say the administrator wanted to restrict a group of users from seeing specific queues:
- Creating a Permission Group in the iSymphony configuration named "Restricted-Queues". The name is not important to functionality, just for future reference.
- The [gliffy] macro is a standalone macro and it cannot be used inline. Click on this message for details.
Check the profiles you wish to restrict the queue display. - In the Permission Group configuration you will want to add the user(s) you wish to restrict as a member of the group. Once the group is added you will get some additional buttons at the bottom of the Group properties page.
- Next you will want to select Queue under Permissions in the Permission group configuration page. Make sure the option "Apply permissions for all Queues" is unchecked.
- Select the name of the queue that you checked in the queue list which will open the permission list for the queues. Uncheck "Display" in each queue.