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Changes for page Reporting Issues

Last modified by michelk on 2021/09/09 20:55
From version 10.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 9.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

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49 49  iSymphony now allows administrators to create support packages which contain useful information about the system. These packages are used by our support team to expedite the troubleshooting process. Creating s support package is easy, and can be done from the Administration Interface or the server command line.
50 50  
51 51  {{note}}
52 -The ability to create support packages is only available in iSymphony 3.3+. If you are using a version of iSymphony prior to 3.3, see the [[Manual Collection>>doc:||anchor="Manual Collection"]]section below.
52 +The ability to create support packages is only available in iSymphony 3.3+. If you are using a version of iSymphony prior to 3.3, see the [[Manual Collection>>doc:||anchor="manual_collection"]] section below.
53 53  {{/note}}
54 54  
55 55  == Creating Support Packages from the Administration Interface ==