Changes for page Reporting Issues

Last modified by michelk on 2021/09/09 20:55

From version 11.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 12.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

Summary

Details

Page properties
Content
... ... @@ -68,9 +68,9 @@
68 68  Only super Administrators have access to the Global Configuration section. See [[doc:Administrators]] for more information.
69 69  {{/info}}
70 70  )))
71 -1. Under **Create Support Package**, select the information you wish to be included in in the package. The default selection is usually sufficient.
71 +1. Under **Create Support Package**, select the information you wish to be included in the package. The default selection is usually sufficient. See [[Package Options>>doc:||anchor="Package Options"]] below for more detail on what each option includes in the package.
72 72  1. Click **Create**.
73 -1. Once the package has been created you can use the **Download** button to download the package to your system and attach it to a support ticket.
73 +1. Once the package has been created you can use the **Download** button to download the package to your system, and attach it to a support ticket.
74 74  
75 75  == Creating Support Packages from the Command Line ==
76 76  
... ... @@ -95,7 +95,7 @@
95 95  /opt/isymphony3/server/support
96 96  {{/code}}
97 97  
98 -You will need to download the file from the server to your machine. See Transferring Files above.
98 +You will need to download the file from the server to your machine. See [[Transferring Files>>doc:||anchor="Transferring Files"]]above.
99 99  )))
100 100  
101 101  == Package Options ==