Changes for page Reporting Issues

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72	72	1. Click **Create**.
73	73	1. Once the package has been created you can use the **Download** button to download the package to your system and attach it to a support ticket.
74	74
	75	+== Creating Support Package from the Command Line ==
	76	+
	77	+If you are unable to access the Administration Interface, you can create support packages from the server command line by executing the **support.sh** script. You can specify several parameters to tell the script which pieces of information to include in the package.
	78	+
	79	+1. Log into the server via SSH or a terminal.
	80	+1. Run the following command
	81	+
	82	+
	83	+
75	75	= Manual Collection =
76	76
77	77	If you are using a version of iSymphony prior to 3.3, you can use the following instructions to collect system information to report to the iSymphony support team.