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Changes for page Reporting Issues

Last modified by michelk on 2021/09/09 20:55
From version 21.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 15.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

Summary

Details

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Content
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100 100  
101 101  == Package Options ==
102 102  
103 +Details concerning what information is included with each package option can be found in the table below.
104 +
103 103  |=(((
104 104  Admin Option
105 105  )))|=(((
... ... @@ -150,11 +150,14 @@
150 150  -e
151 151  )))|(((
152 152  * The process id of the running iSymphony server installation, if the server is running.
155 +* The **/opt/isymphony3/server/jvm.args** file. (JVM arguments)
153 153  * The contents of** /proc/cpuinfo. **(Processor information)
154 154  * The contents of **/proc/meminfo**. (Memory Information)
155 -* The results of running the command **free -m**.
156 -* The results of running the **netstat -lanp** command.
157 -* A snapshot of the **top** command.
158 +* The results of running the command **free -m**. (Memory Information)
159 +* The results of running the **netstat -lanp** command. (Open socket information)
160 +* A snapshot of the **top** command. (Current running process information)
161 +* The results of running the **uname -a** command. (OS and architecture information)
162 +* The result of running the **java -version** command. (Java JRE information)
158 158  )))
159 159  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
160 160  (((
... ... @@ -163,7 +163,7 @@
163 163  (((
164 164  -c
165 165  )))|(((
166 -
171 +* All configuration files in **/opt/isymphony3/server/conf**.
167 167  )))
168 168  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
169 169  (((
... ... @@ -172,7 +172,14 @@
172 172  (((
173 173  -p
174 174  )))|(((
175 -
180 +* The **manager.conf** or **manager_additional.conf** file. (Asterisk AMI connection information)
181 +* Results from running the command **asterisk -rx "core show version"**. (Asterisk version information)
182 +* Results from running the command **asterisk -rx "sip show peers"**. (Asterisk SIP peer information)
183 +* Results from running the command **asterisk -rx "pjsip show endpoints"**. (Asterisk PJSIP peer information)
184 +* Results from running the command **asterisk -rx "core show channels"**. (Asterisk active channel information)
185 +* Results from running the command **asterisk -rx "queue show"**. (Asterisk queue information)
186 +* Results from running the command **asterisk -rx "confbridge list"**. (Asterisk app_confbridge room information)
187 +* Results from running the command **asterisk -rx "meetme list"**. (Asterisk app_meetme room information)\\
176 176  )))
177 177  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
178 178  (((
... ... @@ -181,7 +181,7 @@
181 181  (((
182 182  -d
183 183  )))|(((
184 -
196 +* iSymphony internal database files. (Call history, notification, and saved client session infomration)
185 185  )))
186 186  
187 187