Skip to Content

Changes for page Reporting Issues

Last modified by michelk on 2021/09/09 20:55
From version 9.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 11.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

Summary

Details

Page properties
Content
... ... @@ -46,10 +46,10 @@
46 46  
47 47  = Support Packages =
48 48  
49 -iSymphony now allows administrators to create support packages which contain useful information about the system. These packages are used by our support team to expedite the troubleshooting process. Creating s support package is easy, and can be done from the Administration Interface or the server command line.
49 +iSymphony now allows administrators to create support packages which contain useful information about the system. These packages are used by our support team to expedite the troubleshooting process. Creating a support package is easy, and can be done from the Administration Interface or the server command line.
50 50  
51 51  {{note}}
52 -The ability to create support packages is only available in iSymphony 3.3+. If you are using a version of iSymphony prior to 3.3, see the [[Manual Collection>>doc:||anchor="manual_collection"]] section below.
52 +The ability to create support packages is only available in iSymphony 3.3+. If you are using a version of iSymphony prior to 3.3, see the [[Manual Collection>>doc:||anchor="Manual Collection"]]section below.
53 53  {{/note}}
54 54  
55 55  == Creating Support Packages from the Administration Interface ==
... ... @@ -57,7 +57,7 @@
57 57  iSymphony provides an easy to use interface that allows administrators to create, and download, support packages directly from the Administration interface.
58 58  
59 59  {{note}}
60 -If you cannot access the Administration interface, due to issues with the application, see Creating Support Packages from the Command Line below
60 +If you cannot access the Administration interface, due to issues with the application, see [[Creating Support Packages from the Command Line>>doc:||anchor="Creating Support Packages from the Command Line"]]below
61 61  {{/note}}
62 62  
63 63  1. Log into the Administration Interface. See [[doc:Connecting to the Administration Interface]].
... ... @@ -85,7 +85,7 @@
85 85  {{/code}}
86 86  
87 87  {{info}}
88 -The above command will package all information. If you wish to specify the information that is included in the package you can use the flags specified in the Package Options section below.
88 +The above command will package all information. If you wish to specify the information that is included in the package you can use the flags specified in the [[Package Options>>doc:||anchor="Package Options"]]section below.
89 89  {{/info}}
90 90  )))
91 91  1. (((