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Last modified by superadmin on 2021/09/09 20:55
From version 2.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 1.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

Summary

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Content
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10 10  Any configuration options that the iSymphony FreePBX Module provides should be managed within FreePBX and not the iSymphony Administration Interface. If you make changes on a property that is managed by the (% style="line-height: 1.4285715;" %)iSymphony FreePBX Module in the iSymphony Administration Interface the change will be overwritten with the value stored in the iSymphony FreePBX Module the next time FreePBX is reloaded.
11 11  {{/note}}
12 12  
13 +{{note title="Special note concerning FreePBX batch extension imports"}}
14 +FreePBX does not provide hooks in to the batch import process for extensions. This means that if the iSymphony FreePBX module is installed, while a batch import is run, the module will not be aware of the extensions that were just created. To resolve this you can simply reinstall the iSymphony FreePBX module from **Admin->Module Admin**, in FreePBX. **NOTE: Re-installation of the module will revert any settings you have changed in the Admin->iSymphony V3 page, or any of the iSymphony Setting Sections in other FreePBX pages.**
15 +{{/note}}
16 +
13 13  = Synchronization Modes =
14 14  
15 15  The iSymphony FreePBX module has two modes of synchronization. Users will be managed differently depending on which mode is used. You can change synchronization modes via the **Sync With User Management** option in **Admin->iSymphony V3** in FreePBX.
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18 18  
19 19  When **Sync With User Management** is enabled all iSymphony user settings and extension relationships will be managed from **Admin->User Management** in FreePBX. Only the settings relevant to extensions will appear in the **iSymphony Settings **section on the FreePBX extension page and iSymphony user settings will be hidden.
20 20  
25 +{{note}}
26 +When Sync With User Management is enabled **you must have a user created in User Management, and an extension set in the Additional Extension area, in order for the extension to show up in the Users Widget.**
27 +
28 +For Example:
29 +
30 +If you want extension 100 to show up in the Users Widget, you will need to create extension 100 and a user 100 in FreePBX, and ensure that extension 100 is checked off in user 100's **Additional Extension** area. The username of the user does not have to match the extension number.
31 +{{/note}}
32 +
33 +{{note}}
34 +If a user does not have any selected extensions in their **Additional Extension** area, the user will not show up in the Users Widget
35 +{{/note}}
36 +
37 +{{note}}
38 +The iSymphony FreePBX module does not currently support having the same extension bound to multiple users. If this type of setup is configured in FreePBX, the module will choose a single user to bind the extension to at random. This can cause some users to end up with no bound extensions, preventing the user from showing up in the Users Widget
39 +{{/note}}
40 +
21 21  == Sync With User Management: Off ==
22 22  
23 23  When **Sync With User Management** is disabled all iSymphony user settings and extension relationships will be managed from **Applications->Extensions->[extension** **number]->iSymphony Settings** in FreePBX. Settings in **Admin->User Management** will not be used in iSymphony.