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Last modified by superadmin on 2021/09/09 20:55
From version 7.1
edited by superadmin
on 2021/09/09 19:52
Change comment: There is no comment for this version
To version 2.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

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1 -xwiki:ISYMDOCS.Home.iSymphony Administrator's Guide.WebHome
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1 -XWiki.superadmin
1 +XWiki.michaely
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1 -freepbx|administration|flash|module|elastix|pbx|in|a
Content
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10 10  Any configuration options that the iSymphony FreePBX Module provides should be managed within FreePBX and not the iSymphony Administration Interface. If you make changes on a property that is managed by the (% style="line-height: 1.4285715;" %)iSymphony FreePBX Module in the iSymphony Administration Interface the change will be overwritten with the value stored in the iSymphony FreePBX Module the next time FreePBX is reloaded.
11 11  {{/note}}
12 12  
13 -{{note title="Special note concerning FreePBX batch extension imports"}}
14 -FreePBX does not provide hooks in to the batch import process for extensions. This means that if the iSymphony FreePBX module is installed, while a batch import is run, the module will not be aware of the extensions that were just created. To resolve this you can simply reinstall the iSymphony FreePBX module from **Admin->Module Admin**, in FreePBX. This will re-scan the extensions. **NOTE: Re-installation of the module will revert any settings you have changed in the Admin->iSymphony V3 page, or any of the iSymphony Setting Sections in other FreePBX pages, to default values.**
15 -{{/note}}
16 -
17 17  = Synchronization Modes =
18 18  
19 19  The iSymphony FreePBX module has two modes of synchronization. Users will be managed differently depending on which mode is used. You can change synchronization modes via the **Sync With User Management** option in **Admin->iSymphony V3** in FreePBX.
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22 22  
23 23  When **Sync With User Management** is enabled all iSymphony user settings and extension relationships will be managed from **Admin->User Management** in FreePBX. Only the settings relevant to extensions will appear in the **iSymphony Settings **section on the FreePBX extension page and iSymphony user settings will be hidden.
24 24  
25 -{{note}}
26 -When Sync With User Management is enabled **you must have a user created in User Management, and an extension set in the Additional Extension area, in order for the extension to show up in the Users Widget.**
27 -
28 -For Example:
29 -
30 -If you want extension 100 to show up in the Users Widget, you will need to create extension 100 and a user 100 in FreePBX, and ensure that extension 100 is checked off in user 100's **Additional Extension** area. The username of the user does not have to match the extension number.
31 -{{/note}}
32 -
33 -{{note}}
34 -If a user does not have any selected extensions in their **Additional Extension** area, the user will not show up in the Users Widget
35 -{{/note}}
36 -
37 -{{note}}
38 -The iSymphony FreePBX module does not currently support having the same extension bound to multiple users. If this type of setup is configured in FreePBX, the module will choose a single user to bind the extension to at random. This can cause some users to end up with no bound extensions, preventing the user from showing up in the Users Widget
39 -{{/note}}
40 -
41 41  == Sync With User Management: Off ==
42 42  
43 43  When **Sync With User Management** is disabled all iSymphony user settings and extension relationships will be managed from **Applications->Extensions->[extension** **number]->iSymphony Settings** in FreePBX. Settings in **Admin->User Management** will not be used in iSymphony.
44 44  
45 -== User Authentication ==
46 -
47 -Beginning in iSymphony Module v13.0.5.0 authentication directly against FreePBX is supported. This allows iSymphony to integrate with the FreePBX user manager system while remaining agnostic. iSymphony Server v3.5.1 and later will support the module's FreePBX authentication provider. Starting in FreePBX v14 the sync with User Manager feature will require the authentication provider. This means for **FreePBX v14** and later **iSymphony Module v13.0.5.0 **and **iSymphony Server v3.5.1** or later will be required to use the sync with User Manager feature.
48 -
49 -By default the authentication will take place over HTTP to the asterisk hostname specified in the module. For remote setups using sync with User Manager, using HTTPS is encouraged. HTTPS can be setup as follows:
50 -
51 -1. Install a certificate on the FreePBX server. See the FreePBX HTTPS Setup documentation for more information.
52 -1. On the machine the iSymphony Server is installed on add the protocol and port to the jvm.args file:
53 -11. Open /opt/isymphony3/server/jvm.args
54 -11. Add "-Dcom.xmlnamespace.panel.freepbx.auth.port=443". The default SSL port is 443, modify as needed with the SSL port specified in FreePBX.
55 -11. Add "-Dcom.xmlnamespace.panel.freepbx.auth.protocol=https".
56 -11. Restart the iSymphony Server for the changes to take affect.
57 -
58 -The same technique can be used to modify the default port (80) over HTTP for special setups.
59 -
60 60  = iSymphony Module Configuration Page =
61 61  
62 62  The main iSymphony Module Configuration Page contains information about the module's connection to the iSymphony server along with top level configuration options for the iSymphony Server. You can access this page by navigating to **Admin->iSymphony V3** in FreePBX.
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181 181  |=(((
182 182  **Server Name:**
183 183  )))|(((
184 -This is the unique id of the Core Server the module should manage. See [[doc:ISYMDOCS.Core Servers]] for more information.
149 +This is the unique id of the Core Server the module should manage. See [[doc:Core Servers]] for more information.
185 185  )))
186 186  |=(% colspan="1" %)(% colspan="1" %)
187 187  (((
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195 195  Port:
196 196  )))|(% colspan="1" %)(% colspan="1" %)
197 197  (((
198 -The port value for the iSymphony Server REST service. Default is **58080**. If using SSL the default SSL port will be **55050**. See [[doc:ISYMDOCS.Security]] for more information.
163 +The port value for the iSymphony Server REST service. Default is **58080**. If using SSL the default SSL port will be **55050**. See [[doc:Security]] for more information.
199 199  )))
200 200  |=(% colspan="1" %)(% colspan="1" %)
201 201  (((
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202 202  Username:
203 203  )))|(% colspan="1" %)(% colspan="1" %)
204 204  (((
205 -The login username for the iSymphony Server REST service. Defined in **security.xml**. See [[doc:ISYMDOCS.Security]] for more information.
170 +The login username for the iSymphony Server REST service. Defined in **security.xml**. See [[doc:Security]] for more information.
206 206  )))
207 207  |=(% colspan="1" %)(% colspan="1" %)
208 208  (((
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209 209  (% style="color: rgb(0,0,0);" %)Password:
210 210  )))|(% colspan="1" %)(% colspan="1" %)
211 211  (((
212 -The login password for the iSymphony Server REST service. Defined in **security.xml**. See [[doc:ISYMDOCS.Security]] for more information.
177 +The login password for the iSymphony Server REST service. Defined in **security.xml**. See [[doc:Security]] for more information.
213 213  )))
214 214  |=(% colspan="1" %)(% colspan="1" %)
215 215  (((
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216 216  Use SSL:
217 217  )))|(% colspan="1" %)(% colspan="1" %)
218 218  (((
219 -If checked https will be used to access the REST API. You must have SSL enabled on the server in order for this to function. See [[doc:ISYMDOCS.Security]] for more information.
184 +If checked https will be used to access the REST API. You must have SSL enabled on the server in order for this to function. See [[doc:Security]] for more information.
220 220  )))
221 221  
222 222  == Asterisk Connection Settings ==
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267 267  (% style="color: rgb(0,0,0);" %)Resource Host:
268 268  )))|(% colspan="1" %)(% colspan="1" %)
269 269  (((
270 -The resource host for the Voicemail Agent. See [[doc:ISYMDOCS.Voicemail Agents]] for more information.
235 +The resource host for the Voicemail Agent. See [[doc:Voicemail Agents]] for more information.
271 271  )))
272 272  |=(% colspan="1" %)(% colspan="1" %)
273 273  (((
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274 274  (% style="color: rgb(0,0,0);" %)Resource Extension:
275 275  )))|(% colspan="1" %)(% colspan="1" %)
276 276  (((
277 -The resource extension for the Voicemail Agent. See [[doc:ISYMDOCS.Voicemail Agents]] for more information.
242 +The resource extension for the Voicemail Agent. See [[doc:Voicemail Agents]] for more information.
278 278  )))
279 279  
280 280  == Recording Agent Settings ==
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298 298  Resource Host:
299 299  )))|(% colspan="1" %)(% colspan="1" %)
300 300  (((
301 -The resource host for the Recording Agent. See [[doc:ISYMDOCS.Recording Agents]] for more information.
266 +The resource host for the Recording Agent. See [[doc:Recording Agents]] for more information.
302 302  )))
303 303  |=(% colspan="1" %)(% colspan="1" %)
304 304  (((
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305 305  Resource Extension:
306 306  )))|(% colspan="1" %)(% colspan="1" %)
307 307  (((
308 -The resource extension for the Recording Agent. See [[doc:ISYMDOCS.Recording Agents]] for more information.
273 +The resource extension for the Recording Agent. See [[doc:Recording Agents]] for more information.
309 309  )))
310 310  |=(% colspan="1" %)(% colspan="1" %)
311 311  (((
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312 312  File Mask:
313 313  )))|(% colspan="1" %)(% colspan="1" %)
314 314  (((
315 -The file name mask used to parse information out of the recording file name. See [[doc:ISYMDOCS.Recording Agents]] for more information.
280 +The file name mask used to parse information out of the recording file name. See [[doc:Recording Agents]] for more information.
316 316  )))
317 317  
318 318  == Password Email Settings ==
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367 367  
368 368  = Administrators =
369 369  
370 -The iSymphony FreePBX module will synchronize administrators in **Admin->Administrators** to the iSymphony server, if they have **ALL SECTIONS** or **iSymphonyV3 Panel** selected in their **Admin Access** list. This will allow users to utilize the same login credentials for the FreePBX GUI and the iSymphony Administration interface. See [[doc:ISYMDOCS.Home.iSymphony Administrator's Guide.Connecting to the Administration Interface.WebHome]] for more information.
335 +The iSymphony FreePBX module will synchronize administrators in **Admin->Administrators** to the iSymphony server, if they have **ALL SECTIONS** or **iSymphonyV3 Panel** selected in their **Admin Access** list. This will allow users to utilize the same login credentials for the FreePBX GUI and the iSymphony Administration interface. See [[doc:Connecting to the Administration Interface]] for more information.
371 371  
372 372  = User Management Page =
373 373  
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447 447  
448 448  The iSymphony FreePBX Module will add a section called **iSymphony Settings** to the Extension Configuration Page in FreePBX. This section will allow you to manage iSymphony settings for a specific Extension and User. You can access the FreePBX Extension Configuration Page by navigating to **Applications->Extensions** in FreePBX.
449 449  
450 -{{note}}
451 -An extension can only be assigned to a single user. If an extension is bound to a different user, and then bound to a new user, the previous user will lose the binding to that extension.
452 -{{/note}}
453 -
454 454  |=(((
455 455  Add to iSymphony:
456 456  )))|(((
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479 479  Auto Answer:
480 480  )))|(% colspan="1" %)(% colspan="1" %)
481 481  (((
482 -If set to **Yes** auto answer headers will be used for this Extension in iSymphony. See [[doc:ISYMDOCS.Extensions]] for more information.
443 +If set to **Yes** auto answer headers will be used for this Extension in iSymphony. See [[doc:Extensions]] for more information.
483 483  )))
484 484  |=(% colspan="1" %)(% colspan="1" %)
485 485  (((