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Changes for page Remote Agents

Last modified by superadmin on 2021/09/09 20:55
From version 1.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 5.1
edited by superadmin
on 2021/09/09 19:52
Change comment: Renamed back-links.

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1 +xwiki:ISYMDOCS.Home.iSymphony Administrator's Guide.WebHome
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1 -XWiki.michaely
1 +XWiki.superadmin
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1 +files|recording|remote|voicemail
Content
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8 8  
9 9  = 1 Installation =
10 10  
11 -An iSymphony Agent is nothing more than the normal iSymphony Server with the majority of the functionality turned off. For instructions on how to install the base iSymphony Server see [[doc:Asterisk Server (Vanilla) Installation]].
11 +An iSymphony Agent is nothing more than the normal iSymphony Server with the majority of the functionality turned off. For instructions on how to install the base iSymphony Server see [[doc:ISYMDOCS.Home.iSymphony Installation and Update Guide.Installing iSymphony.Asterisk Server (Vanilla) Installation.WebHome]].
12 12  
13 13  Do not start the server. If you are using the RPM installation the server will be started automatically on install. If this is the case use the following command to stop the server.
14 14  
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53 53  </Configuration>
54 54  {{/code}}
55 55  )))
56 -1. Open the file** /opt/isymphony3/server/conf/agent/servlet.xml**.
56 +1. Open the file** /opt/isymphony3/server/jvm.args**.
57 57  1. (((
58 -Modify the **BrokerConnectionhost** to the IP or hostname of your main iSymphony Server and change the **transport** type to **tcp**.
58 +Add the following line to the end of the file:
59 59  
60 60  {{code language="xml"}}
61 -<Configuration>
62 - <BrokerConnection host="[ip or hostname of the main iSymphony Server]" port="51000" transport="tcp"/>
63 -</Configuration>
61 +-Dcom.xmlnamespace.panel.framework.jms.broker_url=tcp://<hostname>:51000
64 64  {{/code}}
63 +
64 +Be sure to modify the <hostname> parameter to match your main iSymphony server hostname, and if necessary, change the port number from 51000 to the port that you're using for your broker on your primary server.
65 65  )))
66 66  1. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml.**
67 67  1. (((
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105 105  /opt/isymphony3/server/startup.sh
106 106  {{/code}}
107 107  )))
108 -1. Log into the [[iSymphony Administration Interface>>doc:Connecting to the Administration Interface]] on the main iSymphony Server.
108 +1. Log into the [[iSymphony Administration Interface>>doc:ISYMDOCS.Home.iSymphony Administrator's Guide.Connecting to the Administration Interface.WebHome]] on the main iSymphony Server.
109 109  1. Navigate to the [[Core Server>>doc:Core Servers]] Configuration page.
110 110  1. You should see the new Voicemail Agent listed in the Voicemail Agent Section. Check off the new **Voicemail Agent** and save the Core Server configuration.
111 111  1. Navigate to the [[PBX Connection>>doc:PBX Connections]] that the Agent is managing recordings for.
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116 116  If using the iSymphony FreePBX Module we need to inform the module of the newly added Agents so that we can modify the configuration of the new Agents from within FreePBX.
117 117  
118 118  1. Log into FreePBX.
119 -1. Navigate to the iSymphony FreePBX Module Page. See [[doc:FreePBX Module Administration]] for more information.
119 +1. Navigate to the iSymphony FreePBX Module Page. See [[doc:ISYMDOCS.Home.iSymphony Administrator's Guide.FreePBX Module Administration.WebHome]] for more information.
120 120  1. Under **Voicemail Agent Settings** set the **Identifier** field to the identifier that you assigned to the Voicemail Agent in **voicemail.xml.**
121 121  1. Set the **Resource Host** and **Resource Extension** fields in the **Voicemail Agent Settings** section to the same values you specified in **voicemail.xml**.
122 122  1. Under **Recording Agent Settings** set the **Identifier** field to the identifier that you assigned to the Recording Agent in **recording.xml.**