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Last modified by michelk on 2021/09/09 20:55
From version 11.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import
To version 17.1
edited by ryanp
on 2021/09/09 18:01
Change comment: Import

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1 -XWiki.michelk
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1 1  {{layout}}
2 -{{layout-section ac:type="single"}}
3 -{{layout-cell}}
4 -{{warning}}
5 -Upgrading to iSymphony Version 3.4.2 or later will include the desktop module by default. Skip this document and proceed to [[doc:Adding New Desktop Client Installers]] if v3.4.2+ is installed.
6 -{{/warning}}
7 -{{/layout-cell}}
8 -{{/layout-section}}
9 -
10 10  {{layout-section ac:type="two_right_sidebar"}}
11 11  {{layout-cell}}
12 -
13 -
14 -
15 -
16 16  = Overview =
17 17  
18 18  This document covers how to install the optional Desktop Client Module, on an existing iSymphony server installation. If you have not yet installed the iSymphony server see [[doc:Getting Started]].
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19 19  
20 20  The Desktop Client Module allows users to download and install the Desktop Client Application on their machines. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
21 21  
22 -
23 -
24 24  {{warning}}
25 25  The Desktop Client Module requires an iSymphony Server version of **3.2.1 or higher**.
26 26  {{/warning}}
27 27  
28 -{{warning}}
29 -The Desktop Client Module 2.0.0 requires an iSymphony Server version of **3.4.1 or higher**.
30 -{{/warning}}
14 +{{info}}
15 +Due to the size of the Desktop Client Module, it is provided as a separate download from the main iSymphony Server.
16 +{{/info}}
31 31  {{/layout-cell}}
32 32  
33 33  {{layout-cell}}
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47 47  The desktop client module downloads can be found in the [[doc:ISYMKB.Downloads Archive]]. You will want to download the Desktop Client Module package to the server that is running the iSymphony server.
48 48  )))
49 49  
50 -(((
51 -
52 -
53 -{{note}}
54 -You need to download the Desktop Module for this step, not the desktop installers. The downloaded file should be a .tar.gz, not a .zip.
55 -
56 -The URL should look like the following, with the exception of the version, which will be replaced with the version you are downloading:
57 -
58 -[[http:~~/~~/www.getisymphony.com/files/builds/isymphony/desktop_modules/isymphony_desktop_version.tar.gz>>url:http://www.getisymphony.com/files/builds/isymphony/desktop_modules/isymphony_desktop_2_0_0.tar.gz||shape="rect"]]
59 -
60 -After step 2 you should have extracted a directory named "desktop", if that is not the case, you used the wrong url. To recover, remove the directory you just extracted from the module directory, and then return to step 1.
61 -{{/note}}
62 -
63 -
64 -)))
65 -
66 66  = 2. Extract The Desktop Client Module =
67 67  
68 68  Run the following command to extract the module to the iSymphony Server installation. You need to be in the same directory as the downloaded Desktop Client Module package when running this command.
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115 115  
116 116  = 5. Add The Desktop Client Installers =
117 117  
118 -The installers served by iSymphony can be added by downloading the .zip archive and moving it to the iSymphony installers directory:
88 +Download the .zip archive you wish to serve:
119 119  
120 120  {{code}}
121 -cd ~/
122 -wget http://www.getisymphony.com/files/builds/isymphony/desktop_client/isymphony_desktop_client_2_0_0.zip
123 -mv ./isymphony_desktop_client_2_0_0.zip /opt/isymphony3/server/installers/
91 +http://www.getisymphony.com/files/builds/isymphony/desktop_client/isymphony_desktop_client_2_0_0.zip
124 124  {{/code}}
125 125  
126 -
94 +Move the .zip archive to the installers directory created by the desktop client module:
127 127  
96 +{{code}}
97 +mv ./isymphony_desktop_client_2_0_0.zip /opt/isymphony3/server/installers/
98 +{{/code}}
99 +
128 128  The latest version of the desktop client will be served. If no installers are added to the installers directory then the legacy installers (version < 2.0.0) will be served instead.
129 129  
130 130  {{info}}
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131 131  See [[Adding New Desktop Client Installers>>url:http://docs.getisymphony.com/display/ISYMDOCS/Adding+New+Desktop+Client+Installers||shape="rect"]] for more information.
132 132  {{/info}}
133 133  
134 -=== (% style="color: rgb(0,0,0);" %)6. Install The Desktop Client On The Client Machines(%%) ===
106 +
135 135  
136 -Once the Desktop Client Module is installed, your users will now be able to download and install the Desktop Client Application on their machines. See [[doc:Desktop Client Installation v2\.0\.0]] or for legacy versions see [[Desktop Client Installation v1.0.1>>url:http://docs.getisymphony.com/display/ISYMDOCS/Desktop+Client+Installation+v1.0.1||shape="rect"]].
108 += 6. Install The Desktop Client On The Client Machines =
109 +
110 +Once the Desktop Client Module is installed, your users will now be able to download and install the Desktop Client Application on their machines. See [[doc:Desktop Client Installation v2\.0\.0]].
137 137  {{/layout-cell}}
138 138  {{/layout-section}}
139 139  {{/layout}}