Changes for page Remote Installations

Last modified by ryanp on 2021/09/09 20:55

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From version < 6.1 >
edited by Sean Hetherington
on 2021/09/09 18:01
To version < 5.1 >
edited by michaely
on 2021/09/09 18:01
>
Change comment: Import

Summary

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4 -When installing the iSymphony Server remotely from the PBX, extra steps need to be taken in order for the iSymphony Server to communicate with the remote PBX.
1 +**//On this page~://**
5 5  
6 -= 1. Setup The Remote Voicemail And Recording Agent =
7 7  
8 -In order for the iSymphony server to know about voicemail and recording file activity, on the remote PBX, you must install and configure a Remote Agent on the PBX. See [[doc:Remote Agents]], for information on how to install and configure a Remote Agent.
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7 +When installing the iSymphony Server remotely from the PBX, extra steps need to be taken in order for the iSymphony Server to communicate with the remote PBX.
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9 += 1. Setup The Remote Voicemail And Recording Agent =
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11 +In order for the iSymphony server to know about voicemail and recording file activity, on the remote PBX, you must install and configure a Remote Agent on the PBX. See [[doc:Remote Agents]], for information on how to install and configure a Remote Agent.
12 +
22 22  {{info}}
23 23  The remote agent is not required, however you will not have voicemail or recording management, in browser, if not set up.
24 24  {{/info}}
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17 += 2. Open Communication =
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29 -(% style="color: rgb(0,0,0);font-size: 24.0px;line-height: 1.25;" %)2. Open Communication
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31 31  iSymphony will need a clear path of communication between it and the PBX. Specific ports need to be accessible between the servers, so you need to ensure that no firewall, ACL, or other IP access lists, are blocking communication.
32 32  
33 33  == Open Firewall Ports ==
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128 128  1. Navigate to **Admin->iSympony V3**.
129 129  1. Set the **Server API Host** field, to the IP address or hostname of the iSymphony server. This lets the module know how to connect to the iSymphony server.
130 130  1. Set the **Asterisk Server Host** field to the IP address or hostname of the remote PBX. This is normally the IP or hostname, that you utilize to access the FreePBX GUI. This will let the iSymphony server know how to connect to Asterisk.
131 -1. (Optional) If you are attempting to set up an additional Core Server (organization), for a hosted type environment, you will need to set a unique name for the sever in the **Server Name** field. For all other situations, including a combined PBX setup, leave the **Server Name** as **default**. See [[doc:Core Servers]] and [[doc:PBX Connections]] for more information.
119 +1. (Optional) If you are attempting to set up an additional Core Server (organization), for a hosted type environment, you will need to set a unique name for the sever in the **Server Name** field. For all other situations, including a combined PBX setup, leave the **Server Name** as **default**.
132 132  1. Save and select **Apply Config**.
133 133  
134 134  === **Remote Vanilla PBX Server** ===
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142 142  1. Click on **add** in the top right hand corner of the page.
143 143  1. Fill in the connection information based on the manager entry you created for iSymphony. See [[doc:PBX Connections]] for more information.
144 144  1. Save the PBX connection.
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iSymphony