Skip to Content
Last modified by superadmin on 2021/09/09 20:55
From version 1.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import
To version 2.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import

Summary

Details

Page properties
Content
... ... @@ -23,7 +23,6 @@
23 23  1. Ensure that your system meets the minimum requirements to run iSymphony. For more information, please read the detailed [[system requirements>>doc:iSymphony Requirements]].
24 24  1. Have your iSymphony license key ready.
25 25  1. You must be able to use a command prompt and install Java to continue. If not, please contact your system administrator to assist you.
26 -1. Determine the correct installation method to use for your environment. See [[doc:Determine the Installation Method]] for more information.
27 27  
28 28  = 2. Install the JRE (Java Runtime Environment) =
29 29  
... ... @@ -35,6 +35,10 @@
35 35  **Please be sure to review the [[Support Platforms>>doc:ISYM28.Supported Platforms]] page for details on version requirements of platform software.**
36 36  {{/info}}
37 37  
37 +{{note}}
38 +OpenJDK is currently **not** supported.
39 +{{/note}}
40 +
38 38  1. If you are not sure whether you have JRE installed correctly, please confirm by doing the following:
39 39  11. Open a shell console.
40 40  11. Type echo $JAVA_HOME in the shell console and then press Enter
... ... @@ -131,24 +131,6 @@
131 131  asterisk -rx "manager reload"
132 132  {{/code}}
133 133  )))
134 -1. (((
135 -If you are using Asterisk Queues you will need to add the following two properties to each queue configured in **/etc/asterisk/queues.conf**
136 -
137 -{{note}}
138 -If you do not add these properties, agents will not show any status when they are rung by a queue.
139 -{{/note}}
140 -
141 -{{code}}
142 -eventmemberstatus=yes
143 -eventwhencalled=yes
144 -{{/code}}
145 -
146 -Once added run the following command to apply the changes:
147 -
148 -{{code}}
149 -asterisk -rx "core reload"
150 -{{/code}}
151 -)))
152 152  1. Set up the voicemail and recording agent resource URLs and Extensions:
153 153  11.
154 154  111. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml**