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Last modified by superadmin on 2021/09/09 20:55
From version 3.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import
To version 1.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import

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... ... @@ -35,10 +35,6 @@
35 35  **Please be sure to review the [[Support Platforms>>doc:ISYM28.Supported Platforms]] page for details on version requirements of platform software.**
36 36  {{/info}}
37 37  
38 -{{note}}
39 -OpenJDK is currently **not** supported.
40 -{{/note}}
41 -
42 42  1. If you are not sure whether you have JRE installed correctly, please confirm by doing the following:
43 43  11. Open a shell console.
44 44  11. Type echo $JAVA_HOME in the shell console and then press Enter
... ... @@ -135,6 +135,24 @@
135 135  asterisk -rx "manager reload"
136 136  {{/code}}
137 137  )))
134 +1. (((
135 +If you are using Asterisk Queues you will need to add the following two properties to each queue configured in **/etc/asterisk/queues.conf**
136 +
137 +{{note}}
138 +If you do not add these properties, agents will not show any status when they are rung by a queue.
139 +{{/note}}
140 +
141 +{{code}}
142 +eventmemberstatus=yes
143 +eventwhencalled=yes
144 +{{/code}}
145 +
146 +Once added run the following command to apply the changes:
147 +
148 +{{code}}
149 +asterisk -rx "core reload"
150 +{{/code}}
151 +)))
138 138  1. Set up the voicemail and recording agent resource URLs and Extensions:
139 139  11.
140 140  111. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml**