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Last modified by superadmin on 2021/09/09 20:55
From version 3.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import
To version 6.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import

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... ... @@ -135,6 +135,24 @@
135 135  asterisk -rx "manager reload"
136 136  {{/code}}
137 137  )))
138 +1. (((
139 +If you are using Asterisk Queues you will need to add the following two properties to each queue configured in **/etc/asterisk/queues.conf**
140 +
141 +{{note}}
142 +If you do not add these properties, agents will not show any status when they are rung by a queue.
143 +{{/note}}
144 +
145 +{{code}}
146 +eventmemberstatus=yes
147 +eventwhencalled=yes
148 +{{/code}}
149 +
150 +Once added run the following command to apply the changes:
151 +
152 +{{code}}
153 +asterisk -rx "core reload"
154 +{{/code}}
155 +)))
138 138  1. Set up the voicemail and recording agent resource URLs and Extensions:
139 139  11.
140 140  111. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml**