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Last modified by superadmin on 2021/09/09 20:55
From version 4.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import
To version 2.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import

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23 23  1. Ensure that your system meets the minimum requirements to run iSymphony. For more information, please read the detailed [[system requirements>>doc:iSymphony Requirements]].
24 24  1. Have your iSymphony license key ready.
25 25  1. You must be able to use a command prompt and install Java to continue. If not, please contact your system administrator to assist you.
26 -1. Determine the correct installation method to use for your environment. See [[doc:Determine the Installation Method]] for more information.
27 27  
28 28  = 2. Install the JRE (Java Runtime Environment) =
29 29  
... ... @@ -135,26 +135,6 @@
135 135  asterisk -rx "manager reload"
136 136  {{/code}}
137 137  )))
138 -1. (((
139 -If you are using Asterisk Queues you will need to add the following two properties to each queue configured in **/etc/asterisk/queues.conf**
140 -
141 -{{note}}
142 -If you do not add these properties, agents will not show any status when they are rung by a queue.
143 -{{/note}}
144 -
145 -{{code}}
146 -eventmemberstatus=yes
147 -eventwhencalled=yes
148 -{{/code}}
149 -
150 -
151 -
152 -Once added run the following command to apply the changes:
153 -
154 -{{code}}
155 -asterisk -rx "core reload"
156 -{{/code}}
157 -)))
158 158  1. Set up the voicemail and recording agent resource URLs and Extensions:
159 159  11.
160 160  111. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml**