Skip to Content
Last modified by superadmin on 2021/09/09 20:55
From version 8.1
edited by superadmin
on 2021/09/09 18:30
Change comment: Renamed back-links.
To version 6.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import

Summary

Details

Page properties
Parent
... ... @@ -1,1 +1,0 @@
1 -Installing iSymphony
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.superadmin
1 +XWiki.michaely
Tags
... ... @@ -1,1 +1,0 @@
1 -install|installation|plain|vanilla|module|asterisk
Content
... ... @@ -20,7 +20,7 @@
20 20  
21 21  Please check the following points:
22 22  
23 -1. Ensure that your system meets the minimum requirements to run iSymphony. For more information, please read the detailed [[system requirements>>doc:ISYMDOCS.Home.iSymphony Installation and Update Guide.iSymphony Requirements.WebHome]].
23 +1. Ensure that your system meets the minimum requirements to run iSymphony. For more information, please read the detailed [[system requirements>>doc:iSymphony Requirements]].
24 24  1. Have your iSymphony license key ready.
25 25  1. You must be able to use a command prompt and install Java to continue. If not, please contact your system administrator to assist you.
26 26  1. Determine the correct installation method to use for your environment. See [[doc:Determine the Installation Method]] for more information.
... ... @@ -35,6 +35,10 @@
35 35  **Please be sure to review the [[Support Platforms>>doc:ISYM28.Supported Platforms]] page for details on version requirements of platform software.**
36 36  {{/info}}
37 37  
38 +{{note}}
39 +OpenJDK is currently **not** supported.
40 +{{/note}}
41 +
38 38  1. If you are not sure whether you have JRE installed correctly, please confirm by doing the following:
39 39  11. Open a shell console.
40 40  11. Type echo $JAVA_HOME in the shell console and then press Enter
... ... @@ -48,6 +48,7 @@
48 48   At one point, you will be asked to choose an installation directory. Make a note of this directory for use later.
49 49  
50 50  
55 +
51 51  {{id name="download"/}}
52 52  
53 53  = 3. Server Installation =
... ... @@ -120,7 +120,7 @@
120 120   writetimeout = 3000
121 121   eventfilter=!Event: RTCPSent
122 122   eventfilter=!Event: RTCPReceived
123 - eventfilter=!Event: CEL
128 + eventFilter=!Event: CEL
124 124  {{/code}}
125 125  )))
126 126  1. (((
... ... @@ -149,7 +149,7 @@
149 149  {{/code}}
150 150  )))
151 151  1. Set up the voicemail and recording agent resource URLs and Extensions:
152 -11. \\
157 +11.
153 153  111. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml**
154 154  111. Modify the **host** value in this file to the public hostname or IP of the iSymphony server. This field specifies the host to use in the URL when playing back voicemail in the client.
155 155  111. Modify the **extension** value to the file extension of the voicemail files as they are stored in the voicemail directory. This is used to determine which file type to play back in the client when listening to voicemail.
... ... @@ -177,7 +177,7 @@
177 177  {{/code}}
178 178  )))
179 179  
180 -= 5. Verify Required Ports Are Open =
185 += 4. Verify Required Ports Are Open =
181 181  
182 182  Verify that ports 58080 and 55050 are not being blocked by any firewall and are forwarded as necessary. If you are running IP Tables run the following commands on the server CLI in order to open the ports. These ports allow access to the iSymphony Client and Administration interfaces.
183 183