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Last modified by superadmin on 2021/09/09 20:55
From version 9.2
edited by superadmin
on 2021/09/09 18:39
Change comment: Update document after refactoring.
To version 6.1
edited by michaely
on 2021/09/09 18:02
Change comment: Import

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1 -ISYMDOCS.Home.iSymphony Installation and Update Guide.Installing iSymphony.WebHome
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1 -XWiki.superadmin
1 +XWiki.michaely
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1 -install|installation|plain|vanilla|module|asterisk
Content
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20 20  
21 21  Please check the following points:
22 22  
23 -1. Ensure that your system meets the minimum requirements to run iSymphony. For more information, please read the detailed [[system requirements>>doc:ISYMDOCS.Home.iSymphony Installation and Update Guide.iSymphony Requirements.WebHome]].
23 +1. Ensure that your system meets the minimum requirements to run iSymphony. For more information, please read the detailed [[system requirements>>doc:iSymphony Requirements]].
24 24  1. Have your iSymphony license key ready.
25 25  1. You must be able to use a command prompt and install Java to continue. If not, please contact your system administrator to assist you.
26 -1. Determine the correct installation method to use for your environment. See [[doc:ISYMDOCS.Determine the Installation Method]] for more information.
26 +1. Determine the correct installation method to use for your environment. See [[doc:Determine the Installation Method]] for more information.
27 27  
28 28  = 2. Install the JRE (Java Runtime Environment) =
29 29  
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35 35  **Please be sure to review the [[Support Platforms>>doc:ISYM28.Supported Platforms]] page for details on version requirements of platform software.**
36 36  {{/info}}
37 37  
38 +{{note}}
39 +OpenJDK is currently **not** supported.
40 +{{/note}}
41 +
38 38  1. If you are not sure whether you have JRE installed correctly, please confirm by doing the following:
39 39  11. Open a shell console.
40 40  11. Type echo $JAVA_HOME in the shell console and then press Enter
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47 47  1*. When the download has finished, run the Java installer. Detailed installation instructions are provided on [[Oracle's website>>url:http://www.oracle.com/technetwork/java/javase/index-137561.html||shape="rect"]].
48 48   At one point, you will be asked to choose an installation directory. Make a note of this directory for use later.
49 49  
54 +
55 +
50 50  {{id name="download"/}}
51 51  
52 52  = 3. Server Installation =
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119 119   writetimeout = 3000
120 120   eventfilter=!Event: RTCPSent
121 121   eventfilter=!Event: RTCPReceived
122 - eventfilter=!Event: CEL
128 + eventFilter=!Event: CEL
123 123  {{/code}}
124 124  )))
125 125  1. (((
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148 148  {{/code}}
149 149  )))
150 150  1. Set up the voicemail and recording agent resource URLs and Extensions:
151 -11. \\
157 +11.
152 152  111. Open the file **/opt/isymphony3/server/conf/agent/voicemail.xml**
153 153  111. Modify the **host** value in this file to the public hostname or IP of the iSymphony server. This field specifies the host to use in the URL when playing back voicemail in the client.
154 154  111. Modify the **extension** value to the file extension of the voicemail files as they are stored in the voicemail directory. This is used to determine which file type to play back in the client when listening to voicemail.
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176 176  {{/code}}
177 177  )))
178 178  
179 -= 5. Verify Required Ports Are Open =
185 += 4. Verify Required Ports Are Open =
180 180  
181 181  Verify that ports 58080 and 55050 are not being blocked by any firewall and are forwarded as necessary. If you are running IP Tables run the following commands on the server CLI in order to open the ports. These ports allow access to the iSymphony Client and Administration interfaces.
182 182