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Last modified by superadmin on 2021/09/09 20:55
From version 6.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 5.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

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27 27  {{panel borderColor="#F3F3F3" bgColor="#FAFAFA"}}
28 28  == (% style="color: rgb(51,51,51);" %)Shared Recordings(%%) ==
29 29  
30 -(% style="color: rgb(51,51,51);" %)Administrators can now allow users to view recordings for other extensions, by added additional extensions to the User Shared Recording Extensions in the User configuration. See [[doc:Users]] for more information.
30 +(% style="color: rgb(51,51,51);" %)Administrators can now allow users to view recordings for other extensions, by adding additional extensions to the User Shared Recording Extensions in the User configuration page. See [[doc:Users]] for more information.
31 31  {{/panel}}
32 32  
33 -\\
34 -
35 35  {{panel borderColor="#F3F3F3" bgColor="#FAFAFA"}}
36 36  == (% style="color: rgb(51,51,51);" %)Support Packages(%%) ==
37 37  
38 -In order to expedite support, we have automated the process of gathering information commonly requested by support technicians. Administrators can now create support packages that can be attached to support tickets. These packages contain information about your installation that will assist our technicians when troubleshooting issues. See [[doc:Reporting Issues]] for instructions on how to generate a support package.
36 +In order to expedite support, we have automated the process of gathering information commonly requested by support technicians. Administrators can now create support packages from the Administration Interface or command line. These packages contain information about your installation that will assist our technicians when troubleshooting issues. See [[doc:Reporting Issues]] for instructions on how to generate a support package.
39 39  {{/panel}}
40 40  
41 41  In addition, we've made a few other small improvements, and fixed a lot of bugs. For a complete list of changes, see the [[changelog>>doc:iSymphony 3\.2 Beta 2 ChangeLog]]. Before upgrading, be sure to read the [[upgrade notes>>doc:iSymphony 3\.2 Beta 2 Upgrade Notes]].