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Changes for page Desktop Client

Last modified by michelk on 2021/09/09 20:56
From version 2.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 6.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import

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1 -XWiki.michaely
1 +XWiki.michelk
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5 5  
6 6  This document covers how use the Desktop Client Application. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
7 7  
8 -If you have not already installed the Desktop Client Application, see [[doc:Desktop Client Installation]].
8 +If you have not already installed the Desktop Client Application, see [[doc:Desktop Client Installation v2\.0\.0]].
9 9  
10 10  
11 11  {{/layout-cell}}
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23 23  {{layout-cell}}
24 24  = Initial Setup =
25 25  
26 -When you first launch the Desktop Client Application you will prompted to enter the server URL. If you downloaded the Desktop Client Installer from the iSymphony Client interface (See [[doc:Desktop Client Installation]]), simply paste the URL that you were provided and click **OK**.
26 +When you first launch the Desktop Client Application you will prompted to enter the hostname and port of the server you want to connect to. If no port is specified, the default port of 58080 will be used. The connection attempt will be validated.
27 27  
28 +If you are unsure of the port or hostname, you can check the iSymphony Client interface (See [[doc:Desktop Client Installation v2\.0\.0]]).
29 +
30 +(% style="color: rgb(0,0,0);font-size: 24.0px;" %)Initial Setup for Legacy Client
31 +
32 +When you first launch the Desktop Client Application you will prompted to enter the server URL. If you downloaded the Desktop Client Installer from the iSymphony Client interface (See [[doc:Desktop Client Installation v1\.0\.1]]), simply paste the URL that you were provided and click **OK**.
33 +
28 28  If you did not copy the URL, or you downloaded the installer outside of the Client interface, enter the following URL:
29 29  
30 30  {{code}}
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80 80  1. Set the **Type** to **Application.**
81 81  1. Open the settings for the Desktop Client Application and choose a Predefined CRM configuration, or set up a Custom Configuration. See Settings above.
82 82  
89 +{{info title="Special Notes For OS X"}}
90 +OS X requires the use of the open application in order to launch .app files. This means that the application you will be running is open , while the arguments will specify the path to the .app file to launch, along with any other arguments.
91 +
92 +For example, if we want to open a URL in Firefox, we can use the following settings:
93 +
94 +|=(((
95 +**Application Path:**
96 +)))|(((
97 +/usr/bin/open
98 +)))
99 +|=(((
100 +**Argument Format String**:
101 +)))|(((
102 +http:~/~/www.getisymphony.com?q=${PBX(UNIQUEID)
103 +
104 +{{{-a /Applications/FireFox.app --args }}}}
105 +)))
106 +
107 +
108 +
109 +The documentation for the open command can be found here:
110 +
111 +[[https:~~/~~/developer.apple.com/legacy/library/documentation/Darwin/Reference/ManPages/man1/open.1.html>>url:https://developer.apple.com/legacy/library/documentation/Darwin/Reference/ManPages/man1/open.1.html||shape="rect"]]
112 +{{/info}}
113 +
114 +
115 +
83 83  = Clear Settings =
84 84  
85 85  In some case you will want to clear out all settings for the Desktop Client Application, and start from scratch, as if you just installed the application.