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Changes for page Desktop Client

Last modified by michelk on 2021/09/09 20:56
From version 2.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 7.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

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5 5  
6 6  This document covers how use the Desktop Client Application. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
7 7  
8 -If you have not already installed the Desktop Client Application, see [[doc:Desktop Client Installation]].
8 +If you have not already installed the Desktop Client Application, see [[doc:Desktop Client Installation v2\.0\.0]].
9 9  
10 10  
11 11  {{/layout-cell}}
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23 23  {{layout-cell}}
24 24  = Initial Setup =
25 25  
26 -When you first launch the Desktop Client Application you will prompted to enter the server URL. If you downloaded the Desktop Client Installer from the iSymphony Client interface (See [[doc:Desktop Client Installation]]), simply paste the URL that you were provided and click **OK**.
26 +When you first launch the Desktop Client Application you will prompted to enter the server URL. If you downloaded the Desktop Client Installer from the iSymphony Client interface (See [[doc:Desktop Client Installation v2\.0\.0]]), simply paste the URL that you were provided and click **OK**.
27 27  
28 28  If you did not copy the URL, or you downloaded the installer outside of the Client interface, enter the following URL:
29 29  
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80 80  1. Set the **Type** to **Application.**
81 81  1. Open the settings for the Desktop Client Application and choose a Predefined CRM configuration, or set up a Custom Configuration. See Settings above.
82 82  
83 +{{info title="Special Notes For OS X"}}
84 +OS X requires the use of the open application in order to launch .app files. This means that the application you will be running is open , while the arguments will specify the path to the .app file to launch, along with any other arguments.
85 +
86 +For example, if we want to open a URL in Firefox, we can use the following settings:
87 +
88 +|=(((
89 +**Application Path:**
90 +)))|(((
91 +open
92 +)))
93 +|=(((
94 +**Argument Format String**:
95 +)))|(((
96 +http:~/~/www.getisymphony.com?q=${PBX(UNIQUEID)
97 +
98 +{{{/Applications/FireFox.app }}}}
99 +)))
100 +{{/info}}
101 +
102 +
103 +
83 83  = Clear Settings =
84 84  
85 85  In some case you will want to clear out all settings for the Desktop Client Application, and start from scratch, as if you just installed the application.