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Changes for page CRM Widget

Last modified by superadmin on 2021/09/09 20:56
From version 1.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import
To version 15.1
edited by michelk
on 2021/09/09 20:47
Change comment: Renamed back-links.

Summary

Details

Page properties
Parent
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1 +Widgets
Content
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36 36  Specifies the type of popup you wish to open.
37 37  
38 38  * **Web: **Opens a web based CRM.
39 -* **Application**: Opens an application based CRM. Requires that the [[doc:Desktop Client]] be installed.
39 +* **Application**: Opens an application based CRM. Requires that the [[doc:ISYMDOCS.Home.iSymphony User's Guide.Desktop Client.WebHome]] be installed.
40 40  )))
41 41  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
42 42  (((
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44 44  )))|(((
45 45  (% style="color: rgb(34,34,34);" %)Specifies when to open the specified URL.
46 46  
47 -* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.(% style="color: rgb(34,34,34);" %)
47 +* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.
48 48  
49 49  * (((
50 50  **Always:** The URL will always be open.
... ... @@ -85,6 +85,7 @@
85 85  (% style="color: rgb(34,34,34);" %)
86 86  
87 87  
88 +
88 88  (% style="color: rgb(34,34,34);" %)**URL Variables:**
89 89  
90 90  * (% style="color: rgb(34,34,34);" %)**${USER}: **The username of the current user.
... ... @@ -101,17 +101,16 @@
101 101  * (% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)**${CALLER_ID_NUMBER}: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The caller ID number of the incoming call.
102 102  * (% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)**${DID}: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The phone number this call initially dialed to enter the phone system.
103 103  
104 -(% style="color: rgb(34,34,34);line-height: 1.4285715;" %)**${PBX(//key//)}:**(% style="color: rgb(34,34,34);" %)The phone system variable with the given key that is attached to the incoming call. If the variable does not exist on the incoming call the value will be set to a blank string.
105 +(% style="color: rgb(34,34,34);line-height: 1.4285715;" %)**${PBX(//key//)}:**(% style="color: rgb(34,34,34);" %)The phone system variable with the given key that is attached to the incoming call. If the variable does not exist on the incoming call the value will be set to a blank string. The key must be an alphanumeric sequence (matching [a-zA-Z0-9]*).
105 105  
106 106  {{info}}
107 -The key is used to access any state on the asterisk channel as configured in the Asterisk dial plan.
108 +The key is used to access any state on the related Asterisk channel (as configured in the Asterisk dial plan).
108 108  
109 109  For a list of available keys you can:
110 110  
111 -#Check your custom dial plan
112 +1. Check your custom dial plan
113 +1. inspect a current asterisk channel by running this command on the Asterisk server:
112 112  
113 -#inspect a current asterisk channel by running this command on the Asterisk server:
114 -
115 115  {{code}}
116 116  asterisk -x "core show channel <channel id>"
117 117  {{/code}}