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Changes for page CRM Widget

Last modified by superadmin on 2021/09/09 20:56
From version 14.1
edited by ryanp
on 2021/09/09 18:01
Change comment: Import
To version 16.2
edited by michelk
on 2021/09/09 20:47
Change comment: Update document after refactoring.

Summary

Details

Page properties
Parent
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1 -Widgets
1 +ISYMDOCS.Home.iSymphony User's Guide.Widgets.WebHome
Author
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1 -XWiki.ryanp
1 +XWiki.michelk
Content
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12 12  
13 13  = Open URL On Demand =
14 14  
15 -If you do not wish to open a URL on call events, but wish to open them on demand, you can use the CRM button in the My Stream Widget. See [[doc:My Stream Widget]] for more information.
15 +If you do not wish to open a URL on call events, but wish to open them on demand, you can use the CRM button in the My Stream Widget. See [[doc:ISYMDOCS.My Stream Widget]] for more information.
16 16  
17 17  {{info}}
18 18  CRM Widgets, with a setting of open **Always,** are not accessible via the CRM button, as they are not related to call information.
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36 36  Specifies the type of popup you wish to open.
37 37  
38 38  * **Web: **Opens a web based CRM.
39 -* **Application**: Opens an application based CRM. Requires that the [[doc:Desktop Client]] be installed.
39 +* **Application**: Opens an application based CRM. Requires that the [[doc:ISYMDOCS.Home.iSymphony User's Guide.Desktop Client.WebHome]] be installed.
40 40  )))
41 41  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
42 42  (((
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44 44  )))|(((
45 45  (% style="color: rgb(34,34,34);" %)Specifies when to open the specified URL.
46 46  
47 -* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.(% style="color: rgb(34,34,34);" %)
47 +* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.
48 48  
49 49  * (((
50 50  **Always:** The URL will always be open.
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85 85  (% style="color: rgb(34,34,34);" %)
86 86  
87 87  
88 +
89 +
88 88  (% style="color: rgb(34,34,34);" %)**URL Variables:**
89 89  
90 90  * (% style="color: rgb(34,34,34);" %)**${USER}: **The username of the current user.