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Changes for page CRM Widget

Last modified by superadmin on 2021/09/09 20:56
From version 15.1
edited by michelk
on 2021/09/09 20:47
Change comment: Renamed back-links.
To version 1.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import

Summary

Details

Page properties
Parent
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1 -Widgets
Content
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36 36  Specifies the type of popup you wish to open.
37 37  
38 38  * **Web: **Opens a web based CRM.
39 -* **Application**: Opens an application based CRM. Requires that the [[doc:ISYMDOCS.Home.iSymphony User's Guide.Desktop Client.WebHome]] be installed.
39 +* **Application**: Opens an application based CRM. Requires that the [[doc:Desktop Client]] be installed.
40 40  )))
41 41  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
42 42  (((
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44 44  )))|(((
45 45  (% style="color: rgb(34,34,34);" %)Specifies when to open the specified URL.
46 46  
47 -* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.
47 +* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.(% style="color: rgb(34,34,34);" %)
48 48  
49 49  * (((
50 50  **Always:** The URL will always be open.
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85 85  (% style="color: rgb(34,34,34);" %)
86 86  
87 87  
88 -
89 89  (% style="color: rgb(34,34,34);" %)**URL Variables:**
90 90  
91 91  * (% style="color: rgb(34,34,34);" %)**${USER}: **The username of the current user.
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102 102  * (% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)**${CALLER_ID_NUMBER}: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The caller ID number of the incoming call.
103 103  * (% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)**${DID}: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The phone number this call initially dialed to enter the phone system.
104 104  
105 -(% style="color: rgb(34,34,34);line-height: 1.4285715;" %)**${PBX(//key//)}:**(% style="color: rgb(34,34,34);" %)The phone system variable with the given key that is attached to the incoming call. If the variable does not exist on the incoming call the value will be set to a blank string. The key must be an alphanumeric sequence (matching [a-zA-Z0-9]*).
104 +(% style="color: rgb(34,34,34);line-height: 1.4285715;" %)**${PBX(//key//)}:**(% style="color: rgb(34,34,34);" %)The phone system variable with the given key that is attached to the incoming call. If the variable does not exist on the incoming call the value will be set to a blank string.
106 106  
107 107  {{info}}
108 -The key is used to access any state on the related Asterisk channel (as configured in the Asterisk dial plan).
107 +The key is used to access any state on the asterisk channel as configured in the Asterisk dial plan.
109 109  
110 110  For a list of available keys you can:
111 111  
112 -1. Check your custom dial plan
113 -1. inspect a current asterisk channel by running this command on the Asterisk server:
111 +#Check your custom dial plan
114 114  
113 +#inspect a current asterisk channel by running this command on the Asterisk server:
114 +
115 115  {{code}}
116 116  asterisk -x "core show channel <channel id>"
117 117  {{/code}}