Skip to Content

Changes for page CRM Widget

Last modified by superadmin on 2021/09/09 20:56
From version 8.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 11.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import

Summary

Details

Page properties
Content
... ... @@ -4,7 +4,7 @@
4 4  
5 5  {{toc/}}
6 6  
7 -The CRM widget allows users to open specified URLs on incoming call activity. This widget is useful if you wish to open web based CRM or other records based on incoming call information. Although this widget is called the CRM widget it can be used to open any type of web page.
7 +The CRM widget allows users to open specified URLs on incoming call activity, and allows web pages to be embedded in the iSymphony client interface. This widget is useful if you wish to open web based CRM or other records based on incoming call information, or create your own custom widget for use within the panel. Although this widget is called the CRM widget it can be used to open any type of web page.
8 8  
9 9  {{info}}
10 10  By default the CRM widget will want to open the URL in an embedded iframe inside the widget. Some web pages specify X-Frame-Options which prevent themselves from being embeddable in an iframe. This issue is identified by a blank page showing in the CRM widget when it should be populated by the web page. If you cannot modify the destination webpage's X-Frame-Options to allow embedding from the iSymphony application you will have to use the **Open URL in new window** option.