Skip to Content

Changes for page CRM Widget

Last modified by superadmin on 2021/09/09 20:56
From version 9.1
edited by michaely
on 2021/09/09 18:01
Change comment: Import
To version 15.1
edited by michelk
on 2021/09/09 20:47
Change comment: Renamed back-links.

Summary

Details

Page properties
Parent
... ... @@ -1,0 +1,1 @@
1 +Widgets
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.michaely
1 +XWiki.michelk
Content
... ... @@ -28,6 +28,16 @@
28 28  )))|(((
29 29  (% style="color: rgb(34,34,34);" %)The name of this CRM widget. This name is use to identify which CRM window to open when using the Open CRM button in My Stream.
30 30  )))
31 +|(% class="highlight-grey" colspan="1" %)(% class="highlight-grey" colspan="1" %)
32 +(((
33 +**Type:**
34 +)))|(% colspan="1" %)(% colspan="1" %)
35 +(((
36 +Specifies the type of popup you wish to open.
37 +
38 +* **Web: **Opens a web based CRM.
39 +* **Application**: Opens an application based CRM. Requires that the [[doc:ISYMDOCS.Home.iSymphony User's Guide.Desktop Client.WebHome]] be installed.
40 +)))
31 31  |(% class="highlight-grey" data-highlight-colour="grey" %)(% class="highlight-grey" data-highlight-colour="grey" %)
32 32  (((
33 33  **Open:**
... ... @@ -34,7 +34,7 @@
34 34  )))|(((
35 35  (% style="color: rgb(34,34,34);" %)Specifies when to open the specified URL.
36 36  
37 -* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.(% style="color: rgb(34,34,34);" %)
47 +* (% style="color: rgb(34,34,34);" %)**On Demand: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The URL will only be opened when the user selects the CRM button, in the My Stream Widget.
38 38  
39 39  * (((
40 40  **Always:** The URL will always be open.
... ... @@ -75,6 +75,7 @@
75 75  (% style="color: rgb(34,34,34);" %)
76 76  
77 77  
88 +
78 78  (% style="color: rgb(34,34,34);" %)**URL Variables:**
79 79  
80 80  * (% style="color: rgb(34,34,34);" %)**${USER}: **The username of the current user.
... ... @@ -90,5 +90,22 @@
90 90  **
91 91  * (% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)**${CALLER_ID_NUMBER}: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The caller ID number of the incoming call.
92 92  * (% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)**${DID}: **(% style="color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34); color: rgb(34, 34, 34)" %)The phone number this call initially dialed to enter the phone system.
93 -* (% style="color: rgb(34,34,34);line-height: 1.4285715;" %)**${PBX(//key//)}:**(% style="color: rgb(34,34,34);" %)The phone system variable with the given key that is attached to the incoming call. If the variable does not exist on the incoming call the value will be set to a blank string.
104 +
105 +(% style="color: rgb(34,34,34);line-height: 1.4285715;" %)**${PBX(//key//)}:**(% style="color: rgb(34,34,34);" %)The phone system variable with the given key that is attached to the incoming call. If the variable does not exist on the incoming call the value will be set to a blank string. The key must be an alphanumeric sequence (matching [a-zA-Z0-9]*).
106 +
107 +{{info}}
108 +The key is used to access any state on the related Asterisk channel (as configured in the Asterisk dial plan).
109 +
110 +For a list of available keys you can:
111 +
112 +1. Check your custom dial plan
113 +1. inspect a current asterisk channel by running this command on the Asterisk server:
114 +
115 +{{code}}
116 +asterisk -x "core show channel <channel id>"
117 +{{/code}}
118 +{{/info}}
119 +
120 +(% style="color: rgb(34,34,34);" %)
121 +
94 94  )))