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Changes for page My Stream Widget

Last modified by superadmin on 2021/09/09 20:56
From version 4.2
edited by michelk
on 2021/09/09 20:47
Change comment: Update document after refactoring.
To version 7.1
edited by superadmin
on 2021/09/09 20:56
Change comment: Renamed back-links.

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1 -XWiki.michelk
1 +XWiki.superadmin
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18 18  
19 19  Users can drag Extension Accounts from the Account list to the following destinations in order to originate calls from the dragged Account to the dropped destination.
20 20  
21 -* Users (can utilize the Default Account, See **Default Account Selection** below and [[doc:ISYMDOCS.Users Widget]] for more information)
21 +* Users (can utilize the Default Account, See **Default Account Selection** below and [[doc:ISYMDOCS.Home.iSymphony User's Guide.Widgets.Users Widget.WebHome]] for more information)
22 22  * User Extensions
23 23  * User Alternative Phone Numbers
24 24  * User Voicemail Boxes (will not ring destination extension)
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26 26  
27 27  === Drag To Accounts ===
28 28  
29 -Users can drop other Accounts from the [[doc:ISYMDOCS.Users Widget]] onto an account in the My Stream account list in order to originate a call from the dropped Account to the Account that was dropped on.
29 +Users can drop other Accounts from the [[doc:ISYMDOCS.Home.iSymphony User's Guide.Widgets.Users Widget.WebHome]] onto an account in the My Stream account list in order to originate a call from the dropped Account to the Account that was dropped on.
30 30  
31 31  Users can drop calls from the following locations in order to transfer those calls to the destination Account.
32 32  
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43 43  
44 44  Calls listed in the My Stream Widget can be dragged to the following locations in order to transfer that call to the destination.
45 45  
46 -* Users (can utilize the Default Account, See **Default Account Selection** below and [[doc:ISYMDOCS.Users Widget]] for more information)
46 +* Users (can utilize the Default Account, See **Default Account Selection** below and [[doc:ISYMDOCS.Home.iSymphony User's Guide.Widgets.Users Widget.WebHome]] for more information)
47 47  * User Extensions
48 48  * User Alternative Phone Numbers
49 49  * User Voicemail Boxes (will not ring destination extension)
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63 63  ** Muted: You can hear both parties on the conversation but they cannot hear you.
64 64  ** Agent Only: You can hear both parties on the conversation and only the agent you barged in on can hear you.
65 65  ** Broadcast: You can hear both parties on the conversation and both parties can hear you.
66 -* CRM: This button will appear if you have CRM Widgets open and the call is able to open a CRM popup. If there are more than one CRM Widgets open you will be asked to choose which CRM widget you wish to open the popup with. See [[doc:ISYMDOCS.Home.iSymphony User's Guide.Widgets.CRM Widget.WebHome]] for more information.
66 +* CRM: This button will appear if you have CRM Widgets open and the call is able to open a CRM popup. If there are more than one CRM Widgets open you will be asked to choose which CRM widget you wish to open the popup with. See [[doc:iSymphony 3\.5 Documentation.iSymphony User's Guide.Widgets.CRM Widget.WebHome]] for more information.
67 67  
68 68  = Call History =
69 69  
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79 79  
80 80  = Chat =
81 81  
82 -The My Stream Widget will also allow the User to manage and interact with their current Chat sessions in the system. See [[doc:ISYMDOCS.Home.iSymphony User's Guide.Chat.WebHome]] for more information.
82 +The My Stream Widget will also allow the User to manage and interact with their current Chat sessions in the system. See [[doc:iSymphony 3\.5 Documentation.iSymphony User's Guide.Chat.WebHome]] for more information.
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