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Link End Event

Last modified by michaely on 2021/09/10 23:34
Warning

This page is currently being written. Although the information below is probably accurate, it may not be complete or may have errors.

Information

The information on this page applies to iSymphony 3.2+.

Warning

This event will only be fired for extensions that are bound to licensed/full users.

Description

The link end event signifies that two call segments are not longer linked, This event usually means that someone has hungup, or has transferred the call. The call segments specified in the event may or may not have relative extensions or users associated with them.

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JSON Representation

{
 "type": "linkEnd",
 "time": 1436899977271,
 "coreServerId": "e5c01703-3c6d-429a-8712-66c826064e65",
 "callSegmentId1": "4fff719a-5186-4691-a64b-b9d22472cb76",
 "callerIdName1": "Michael Y (alt)",
 "callerIdNumber1": "42243",
 "did1": "4224",
 "extensionId1": "dc5975a9-e438-4634-85f2-6a75c34574c9",
 "extensionNumber1": "42243",
 "userId1": "580169b8-4341-42d9-9f44-973659fc770d",
 "username1": "42243",
 "callSegmentId2": "1e86fb60-b674-4fa3-946a-6ea033221877",
 "callerIdName2": "Michael Y (desk)",
 "callerIdNumber2": "4224",
 "did2": "s",
 "extensionId2": "d72ac658-cd19-4c88-9cf8-2e7bdcf222b5",
 "extensionNumber2": "4224",
 "userId2": "e7577c7b-5d58-46a5-a834-386f52401c19",
 "username2": "4224"
}

Property

Type

Description

callSegmentId1

String

The id of the first call segment that was involved in the link.

callerIdName1

String

The caller id name of the first call segment that was involved in the link.

callerIdNumber1

String

The caller id number of the first call segment that was involved in the link.

did1

String

The number the first call segment used to enter the phone system, or null if the call was created in response to a dial, or no DID could be found.

extensionId1

String

The id of the extension related to the first call segment, or null if the first call segment is not bound to an extension.

extensionNumber1

String

The extension number of the extension related to the first call segment, or null if the first call segment is not bound to an extension.

userId1

String

The id of the user related to the first call segment, or null if the first call segment is not related to a user.

username1

String

The username of the user related to the first call segment, or null if the first call segment is not related to a user.

callSegmentId2

String

The id of the second call segment that was involved in the link.

callerIdName2

String

The caller id name of the second call segment that was involved in the link.

callerIdNumber2

String

The caller id number of the second call segment that was involved in the link.

did2

String

The number the second call segment used to enter the phone system, or null if the call was created in response to a dial, or no DID could be found.

extensionId2

String

The extension id of the second call segment that was involved in the link.

extensionNumber2

String

The extension number of the extension related to the second call segment, or null if the second call segment is not bound to an extension.

userId2

String

The id of the user related to the second call segment, or null if the second call segment is not related to a user.

username2

String

The username of the user related to the second call segment, or null if the second call segment is not related to a user.