Wiki source code of Hold, Park, and Transfer to Voicemail or Conference Room drop calls
Version 53.1 by michaely on 2012/03/14 09:51
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1 | ====== On this page ====== | ||
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5 | {{toc maxLevel="5"/}} | ||
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7 | == Symptoms == | ||
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9 | When any of the following actions is performed the call is dropped form the system: | ||
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11 | * Place a call on hold | ||
12 | * Park a call | ||
13 | * Transfer a call to Voicemail | ||
14 | * Listen to voicemail | ||
15 | * Transfer or Originate to Conference Room | ||
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17 | == Cause == | ||
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19 | These issues are caused when custom dialplan entries, that are required by iSymphony do not exist in the dialplan. | ||
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21 | == Resolution == | ||
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23 | The dial plan entries are added to the dial plan in two different ways: | ||
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25 | * If you are using a FreePBX based system you should rely on the iSymphony FreePBX Module to add the entries for you. Refer to the [[doc:ISYMDOCS.FreePBX, Elastix and Trixbox Installation]] instructions to see how to install the module. | ||
26 | * If you are not using a FreePBX system or you cannot use the FreePBX module for some reason you will have to add the dial plan entries manually. Refer to the [[doc:ISYMDOCS.Asterisk Server (Vanilla) Installation]] instructions on how to include the entries in the dial plan. | ||
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28 | == Related Content == | ||
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30 | {{expand title="Expand to see related content"}} | ||
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33 | {{/unmigrated-inline-wiki-markup}} | ||
34 | {{/expand}} |