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Wiki source code of Permissions in use example

Last modified by Sean Hetherington on 2021/09/10 22:35
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5 {{toc/}}
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7 = Restrict the display of a queue from specific users =
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9 Let's say the administrator wanted to restrict a group of users from seeing specific queues:
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11 1. Creating a Permission Group in the iSymphony configuration named "Restricted-Queues". The name is not important to functionality, just for future reference.\\
12 1. {{gliffy name="queue-permission-named"/}}Check the profiles you wish to restrict the queue display.
13 1. (% style="font-size: 10.0pt;line-height: 13.0pt;" %)In the Permission Group configuration you will want to add the user(s) you wish to restrict as a member of the group. Once the group is added you will get some additional buttons at the bottom of the Group properties page. 
14 [[image:attach:added-queue.png]]
15 1. Next you will want to select Queue under Permissions in the Permission group configuration page. Make sure the option "Apply permissions for all Queues" is unchecked.
16 [[image:attach:queue-permissions.png]]
17 (% style="font-size: 10.0pt;line-height: 13.0pt;" %)
18 1. Select the name of the queue that you checked in the queue list which will open the permission list for the queues. Uncheck "Display" in each queue.