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Wiki source code of Tenant Configuration

Version 2.1 by Sean Hetherington on 2012/05/15 12:39
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1 **//On this page~://**
2
3 {{toc/}}
4
5 A tenant is a subsection of the PBX. Most installs will only need one tenant. Some Asterisk installations will provide segregation of tenants on the same physical PBX via context based routing and a peer naming convention (See the Multi-Tenant Configuration[[doc:ISYMDOCS.Multi-Tenant Configuration]] section). In this case multiple tenants will be required. By default iSymphony creates a tenant with the name //default//. Upon first login you will need to modify some of the settings within the default tenant.
6
7 {{info}}
8 If you are not using a multi tenant Asterisk install only configure one tenant with the name "default". Do not set the name to any other value.
9 {{/info}}
10
11 = Adding Tenant =
12
13 To add a tenant right click on the "Tenants" item in the configuration tree and select "New".
14
15 = Removing Tenant =
16
17 To remove a tenant right click on the tenant item that you wish to remove and select "Remove".
18
19 = Renaming Tenant =
20
21 To rename a tenant right click on the tenant item that you wish to rename and select "Rename".
22
23 = Tenant Properties =
24
25 |=(((
26 (% style="text-decoration: underline;" %)**General**
27 )))|=(((
28
29 )))
30 |=(((
31 **Name:**
32 )))|(((
33 Tenant identifier as it appears in the peer names. If you are not in a multi-tenant environment this must be set to "default".
34 )))
35 |=(((
36 **Admin Password**:
37 )))|(((
38 Set the password used to allow administrators to login to this specific tenant.
39 )))
40 |=(((
41 (% style="text-decoration: underline;" %)**Configuration**
42 )))|=(((
43
44 )))
45 |=(((
46 **Originating Context:**
47 )))|(((
48 The context name which calls will be originated from.
49 )))
50 |=(((
51 **Redirecting Context:**
52 )))|(((
53 The context name which calls will be redirected by.
54 )))
55 |=(((
56 **Agent Login Context:**
57 )))|(((
58 Context used for agent callback when logging in a queue dynamically.
59 )))
60 |=(((
61 **Music on Hold Class:**
62 )))|(((
63 Your music on hold class specified in musiconhold.conf.
64 )))
65 |=(((
66 **Outside Line Number:**
67 )))|(((
68 The digit dialed to reach an outside line. Used to originate calls for the Call History and Voice Mail windows.
69 )))
70 |=(((
71 **Use native assisted transfer:**
72 )))|(((
73 If checked and using Asterisk 1.6 or higher all assisted transfers will be performed via the native method i.e. the same method used by the phones.
74 If unchecked the custom iSymphony assisted transfer mechanism will be used. If not on Asterisk 1.6 or higher the option will be ignored and the
75 custom iSymphony method will be used.
76 )))
77 |=(((
78 (% style="text-decoration: underline;" %)**Page Status**
79 )))|=(((
80
81 )))
82 |=(((
83 **Enabled:**
84 )))|(((
85 If checked page status will be shown in iSymphony.
86 )))
87 |=(((
88 **Context:**
89 )))|(((
90 Page context used to detect channels that need to be blocked in order to disable page status in iSymphony.
91 )))
92 |=(((
93 (% style="text-decoration: underline;" %)**Ringing Status**(%%)\\
94 )))|=(((
95
96 )))
97 |=(((
98 **Enabled:**
99 )))|(((
100 If checked ringing status will be shown in iSymphony.
101 )))
102 |=(((
103 (% style="text-decoration: underline;" %)**Recorded Calls**
104 )))|=(((
105
106 )))
107 |=(((
108 **File Name:**
109 )))|(((
110 The mask used to create the file name for the recorded calls. See the code legend for a list of properties you can insert into the file name.
111 )))
112 |=(((
113 **File Extension:**
114 )))|(((
115 The extension for the file name. This extension must be a format supported by your Asterisk server.
116 )))
117 |=(((
118 **Mix Mode:**
119 )))|(((
120 When checked it will MUX the incoming and outgoing streams of the call that's being recorded when complete.
121 )))
122
123
124 The License Management section will display the current configuration of the tenant's license, even to whom it is licensed. Please refer to the [[doc:ISYMDOCS.License Installation and Details]] section for more details.