iSymphony is a client/server application, meaning it runs centrally on a server, and users interact with it through the client installed on any computer.

• • iSymphony Client/Server Software Requirements
    • • 1. Java
      • 2. Operating Systems
  • iSymphony Server Hardware Recommendations
  • Next Steps

iSymphony Client/Server Software Requirements

Please read the Supported Platforms page for iSymphony, which lists the required server and client software supported by iSymphony 2.7.x, including:

• Java platforms (JDK/JRE) (server-side)
• Operating systems (server-side and client-side)

Please also read the information below regarding server and client software requirements for iSymphony.

1. Java

iSymphony requires a Java Developers Kit (JDK) or Java Runtime Environment (JRE) platform to be installed on your server's operating system.

For instructions on how to install a supported Java platform for iSymphony, please refer to Installing Java.

Please Note:

• Currently, Oracle JDK/JRE (formerly Sun JDK/JRE) is available for, Linux (32-bit + 64-bit).

2. Operating Systems

Please refer to the Supported Platforms page. 

iSymphony Server Hardware Recommendations

iSymphony will run well on any reasonably fast workstation computer (e.g. 1.5+ Ghz processor). Memory requirements depend mainly on the amount of activity and users that your installation will have, as well as the maximum number of concurrent requests that the system will experience during peak hours.

• If you are planning to have a small number of users (10-20) in total and about 100-200 calls, a recent server (2.0+ GHz quad core CPU) with 1-2 GB of available RAM should cater for your needs.
• If you are planning for a greater number of issues and users, adding more memory will help. We have reports of installations with a few hundred users on a single modern system. If in doubt, allocate more resources than you think you'll need.
• If your system will experience a large number of concurrent requests, running iSymphony on a multi-CPU machine will increase the concurrency of processing the requests, and therefore speed up the response time.

We would appreciate it if you let us know what hardware configuration works for you. Please create a ticket in our support system with your hardware specification and mention the number of users and issues in your iSymphony installation.

 Please Note: iSymphony requires access to a local disk for certain functionality. If iSymphony does not have read and write access to a local disk, iSymphony voicemail functionality will not work.

Next Steps

Install iSymphony.