Several options exist for defining the behavior of the extension boxes and list items in the Extensions window. You can configure these options by going to Tools->Preferences->Extension View.

Transfer

• Blind - All transfers performed via the panel will be blind.
• Assisted - All transfers performed via the panel will be assisted
• Ask - When a transfer is preformed via the panel the user will be prompted to perform a blind or assisted transfer.

Box Size

By default iSymphony will resize the extensions boxes for remote extensions in the Simple and Detailed views to show the entirety of all extension information. You can set a static width by selecting Static and specifying the number of pixels in the Size field.

Extension List

If Show Detail is checked then the Extension Window List View extension items will be expandable to show all currently active calls on the extension.