Call Transfer Permissions

Version 4.1 by michaely on 2021/09/09 18:01

The following is a comprehensive list of the permissions offered and honored in iSymphony 3.1

Key

Applies To

Description

extensionTransferTo

Extensions, Users, User Groups

Controls whether a user is allowed to transfer a call to another extension through the interface. Note that iSymphony cannot control calls transferred through the phone itself.

extensionTransferFrom

Extensions, Users, User Groups

Controls whether a user is allowed to transfer a call away (steal) from an extension.

cellPhoneTransferTo

Users, User Groups

Controls whether a user is allowed to transfer a call to a pre-defined external number (cell phone).

cellPhoneTransferFrom

Users, User Groups

Controls whether a user is allowed to transfer a call away (steal) from an external number (cell phone).

parkingLotTransferTo

Parking Lots

Controls whether a user is allowed to transfer a call to a parking lot (park a call).

parkingLotTransferFrom

Parking Lots

Controls whether a user is allowed to transfer a call away from a parking lot (unpark a call).

confRoomTransferTo

Conference Rooms

Controls whether a user is allowed to transfer a call to a conference room.

confRoomTransferFrom

Conference Rooms

Controls whether a user is allowed to transfer a call out of a conference room.

queueTransferTo

Queues

Controls whether a user is allowed to transfer a call into a queue.

queueTransferFrom

Queues

Controls whether a user is allowed to transfer a call directly from a queue. Note that doing so may cause inconsistent statistics reporting.

   
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