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Changes for page Queue Alarms

Last modified by superadmin on 2021/09/09 20:56
From version 10.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import
To version 5.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import

Summary

Details

Page properties
Content
... ... @@ -19,11 +19,11 @@
19 19  
20 20  [[image:attach:alert-config.png]]
21 21  
22 -//Screenshot 1: The Queue Alarm Configuration page//
22 +
23 23  
24 24  == Alerts ==
25 25  
26 -New Alarms can be added to the Alarm Configuration by selecting a Alert Type from the drop down list and clicking add Alarm. Each alarm will trigger a visual hint (screen shot 2) in the client's Queue Widget
26 +New Alarm can be added to the Alarm Configuration by selecting a Alert Type from the drop down list and clicking add Alarm. Each alarm will trigger a visual hint (screen shot 2) in the client's Queue Widget
27 27  
28 28  
29 29  
... ... @@ -35,6 +35,8 @@
35 35  
36 36  Notification
37 37  
38 +=== Queue Alarm limitations ===
39 +
38 38  === Alert Types ===
39 39  
40 40  **Calls In Queue**
... ... @@ -62,12 +62,6 @@
62 62  **Call Hold Time**
63 63   The time a call has been waiting in the queue.
64 64  
65 -=== [[image:attach:queue-widget-with-alarm-with-notifcation.png]] ===
66 -
67 -//Screenshot 2: The Queue widget with the visual hint and notification of the Alert Type Service level visible//
68 -
69 -=== Queue Alarm limitations ===
70 -
71 71  == Priorities ==
72 72  
73 73