Changes for page Queue Alarms

Last modified by superadmin on 2021/09/09 20:56

From version 13.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import
To version 14.1
edited by michelk
on 2021/09/09 18:01
Change comment: Import

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1 +(% style="color: rgb(0,0,0);" %)**//On this page~://**
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4 +{{toc/}}\\
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1 1  == (% style="color: rgb(0,0,0);" %)Queue Alarm Configuration(%%) ==
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8 +(% style="color: rgb(0,0,0);" %)The Queues Alarm Configuration page allows you to configure a set of Queue Alarms that will be displayed for a selection of users. You can access the Queues configuration page by selecting **Phone System->Queues Alerts** in the Administration Interface.
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10 +=== (% style="color: rgb(0,0,0);" %)Configuring the users(%%) ===
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12 +(% style="color: rgb(0,0,0);" %)The target users can be selected through the (% style="color: rgb(0, 0, 0); color: rgb(0, 0, 0)" %)lists(% style="color: rgb(0,0,0);" %) User Group, Include Users and Excluded Users. The configured alerts will appear for all users that are either in one of the selected groups or are explicitly listed in the included users. It goes without saying that users listed in Exclude Users will never be targeted.
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3 3  [[image:attach:alert-config.png]]
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5 -Once a alert configuration is saved it can be added to a queue in the[[ queue configuration>>doc:Queues]]
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7 7  == Alerts ==
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24 +Once a alert configuration is saved it can be added to a queue in the[[ queue configuration>>doc:Queues]]
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9 9  == Alert Types ==
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11 11  **Calls In Queue**