Wiki source code of Queues

Last modified by superadmin on 2021/09/09 20:55
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1 **//On this page~://**
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5 {{toc/}}
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7 The Queues configuration page allows you to configure the ACD Queues that exist on your PBX for management within iSymphony . You can access the Queues configuration page by selecting **Phone System->Queues** in the Administration Interface.
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9 = Queue Properties =
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11 |=(((
12 **__Core Settings__**
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15 )))
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17 Name:
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19 The display name of the Queue.
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21 |=(((
22 __PBX Settings__
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25 )))
26 |=(% colspan="1" %)(% colspan="1" %)
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28 Queue Identifier:
29 )))|(% colspan="1" %)(% colspan="1" %)
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31 The identifier of the Queue as specified in **queues.conf**. Used to track the state of the Queue.
32 )))
33 |=(% colspan="1" %)(% colspan="1" %)
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35 Extension:
36 )))|(% colspan="1" %)(% colspan="1" %)
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38 The extension number used to access the Queue. Used to originate and transfer calls to this Queue.
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40 |=(((
41 **Context:**
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43 The context used to access the Queue. Used to originate and transfer calls to this Queue.
44 )))
45 |=(% colspan="1" %)(% colspan="1" %)
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47 __Queue Alerts__
48 )))|(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)(% class="highlight-grey" colspan="1" data-highlight-colour="grey" %)
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51 )))
52 |=(% colspan="1" %)(% colspan="1" %)
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54 (% style="color: rgb(34,34,34);" %)Queue Alerts
55 )))|(% colspan="1" %)(% colspan="1" %)
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57 The list of associated[[ Queue Alerts >>doc:iSymphony 3\.5 Documentation.iSymphony Administrator's Guide.Configuration.Queue Alarms.WebHome]]for this queue
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