Wiki source code of Desktop Client Installation v2.0.0

Last modified by Scott Gagan on 2024/03/12 15:48

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1.1	1	{{layout}}
	2	{{layout-section ac:type="two_right_sidebar"}}
	3	{{layout-cell}}
	4	= Overview =
	5
	6	This document covers how to install the Desktop Client Application on your machine. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
	7
	8	{{note}}
	9	In order to have access to the Desktop Client Application you must first install the Desktop Client Module. See [[doc:Desktop Client Module Installation]] for more information.
	10	{{/note}}
	11	{{/layout-cell}}
	12
	13
11.1	14	{{toc/}}
1.1	15
	16	{{layout-section ac:type="single"}}
	17	{{layout-cell}}
11.1	18	= (% style="color:#000000; font-size:24px; line-height:24px" %)1. Download The Desktop Client Installer(%%) =
1.1	19
	20	(((
	21	There are two methods to download the Desktop Client installer. Both methods will download the appropriate installer for your host OS.
	22	)))
	23
	24	== Download From The Client Web Interface ==
	25
	26	1. Log into the iSymphony Client Interface. See [[doc:Connecting To The Client Interface]].
	27	1. Open the user menu in the top right hand corner of the Client Interface.
	28	1. Select Desktop Client.
	29	1. Copy the URL that is specified in the dialog that is opened. We will need this URL later.
	30	1. Select Download Desktop Client.
	31
	32	{{note}}
	33	Some browsers may flag the download as un-trusted and show a warning. Simply ignore the warnings and proceed with the download.
	34	{{/note}}
	35
	36	== Download Directly From The URL ==
	37
	38	You can enter the following URL in your browser to download the Desktop Client installer:
	39
	40	{{code}}
9.1	41	http://<ip or hostname of your iSymphony server>:58080/client/desktop/client
6.1	42	{{/code}}
	43
11.1	44	= (% style="color:#000000" %)2. Install The Desktop Client(%%) =
1.1	45
11.1	46	(% style="color:#000000" %)The installation method will vary depending on the OS you are installing on.
1.1	47
11.1	48	== (% style="color:#000000" %)Windows(%%) ==
1.1	49
11.1	50	(% style="color:#000000" %)To execute the installer on Windows simply double click the downloaded installer package, and the installation process will commence.
1.1	51
11.1	52	(% style="color:#000000" %)Alternatively the installer can be called from the command line with the following options:
10.1	53
11.1	54	* (% style="color:#000000" %)/S - makes the installer silent
	55	* (% style="color:#000000" %)/AllUsers - Installs the desktop client for all users (administration privileges required)
10.1	56
11.1	57	*
	58	** (% style="color:#000000" %)Default install directory is program files
	59	* (% style="color:#000000" %)/CurrentUser - Installs the desktop client for the current user only (default is CurrentUser)
10.1	60
11.1	61	*
	62	** (% style="color:#000000" %)Default install directory is ~~/AppData
	63	* (% style="color:#000000" %)/D=<directory name> - forces the desktop client to be installed into a certain directory (__this needs to be the last option!__)
	64	** (% style="color:#000000" %)Default directory for depends on the install mode (AllUsers or CurrentUser)
10.1	65
11.1	66	(% style="color:#000000" %)For example:
10.1	67
	68	{{code}}
	69	iSymphonyDesktopSetup.exe /S /AllUsers /D=C:\foo\bar\isymdesktop
	70	{{/code}}
	71
	72
	73
11.1	74	== (% style="color:#000000" %)OS X(%%) ==
1.1	75
11.1	76	1. (% style="color:#000000" %)Mount the downloaded dmg file by double clicking on it.
1.1	77
11.1	78	1. (% style="color:#000000" %)Once mounted copy the iSymphony file to your Applications directory.(%%)
3.1	79	1. Unmount the dmg.
1.1	80
	81	== Linux ==
	82
	83	1. (((
9.1	84	Extract the desktop client:
6.1	85
9.1	86	{{code}}
	87	tar xvf isymphony_desktop_client_2_0_0.tar.gz -C installation_location
1.1	88	{{/code}}
	89	)))
6.1	90	1. (((
9.1	91	Run the program:
1.1	92
6.1	93	{{code language="bash"}}
9.1	94	./installation_location/isymphonydesktop
6.1	95	{{/code}}
	96	)))
	97
1.1	98	= Uninstalling The Desktop Client =
	99
	100	The uninstall procedure differs for each OS.
	101
11.1	102	== (% style="color:#000000" %)Windows(%%) ==
1.1	103
5.1	104	1. Open your Start Menu and navigate to Control Panel->Programs and Features.
	105	1. Right click on iSymphony and select uninstall.
1.1	106
	107	== OS X ==
	108
11.1	109	Simply delete the iSymphony.app file from your Applications directory.
1.1	110
	111	== Linux ==
	112
9.1	113	Delete the directory the .tar.gz was extracted to.
1.1	114
5.1	115	= Using The Desktop Client Application =
1.1	116
5.1	117	For information on how to use the Desktop Client Application see [[doc:Desktop Client]].
1.1	118
	119
	120
	121	{{/layout-cell}}
	122	{{/layout-section}}
11.1	123	{{/layout-section}}
1.1	124	{{/layout}}

Wiki source code of Desktop Client Installation v2.0.0

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