Last modified by Scott Gagan on 2024/03/12 15:48
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4 = Overview =
5
6 This document covers how to install the Desktop Client Application on your machine. The Desktop Client Application allows users to utilize the iSymphony client interface from within a native application that runs on the user's machine. This allows iSymphony to act as a native application, with its own window and shortcuts. The Desktop Client Application also allows for functionality like Global Hot Key focusing and application based CRM popups.
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9 In order to have access to the Desktop Client Application you must first install the Desktop Client Module. See [[doc:Desktop Client Module Installation]] for more information.
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18 = (% style="color:#000000; font-size:24px; line-height:24px" %)1. Download The Desktop Client Installer(%%) =
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20 (((
21 There are two methods to download the Desktop Client installer. Both methods will download the appropriate installer for your host OS.
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23
24 == Download From The Client Web Interface ==
25
26 1. Log into the iSymphony Client Interface. See [[doc:Connecting To The Client Interface]].
27 1. Open the user menu in the top right hand corner of the Client Interface.
28 1. Select **Desktop Client**.
29 1. Copy the URL that is specified in the dialog that is opened. We will need this URL later.
30 1. Select **Download Desktop Client**.
31
32 {{note}}
33 Some browsers may flag the download as un-trusted and show a warning. Simply ignore the warnings and proceed with the download.
34 {{/note}}
35
36 == Download Directly From The URL ==
37
38 You can enter the following URL in your browser to download the Desktop Client installer:
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40 {{code}}
41 http://<ip or hostname of your iSymphony server>:58080/client/desktop/client
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43
44 = (% style="color:#000000" %)2. Install The Desktop Client(%%) =
45
46 (% style="color:#000000" %)The installation method will vary depending on the OS you are installing on.
47
48 == (% style="color:#000000" %)Windows(%%) ==
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50 (% style="color:#000000" %)To execute the installer on Windows simply double click the downloaded installer package, and the installation process will commence.
51
52 (% style="color:#000000" %)Alternatively the installer can be called from the command line with the following options:
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54 * (% style="color:#000000" %)/S - makes the installer silent
55 * (% style="color:#000000" %)/AllUsers - Installs the desktop client for all users (administration privileges required)
56
57 *
58 ** (% style="color:#000000" %)Default install directory is program files
59 * (% style="color:#000000" %)/CurrentUser - Installs the desktop client for the current user only (default is CurrentUser)
60
61 *
62 ** (% style="color:#000000" %)Default install directory is ~~/AppData
63 * (% style="color:#000000" %)/D=<directory name> - forces the desktop client to be installed into a certain directory (__this needs to be the last option!__)
64 ** (% style="color:#000000" %)Default directory for depends on the install mode (AllUsers or CurrentUser)
65
66 (% style="color:#000000" %)For example:
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68 {{code}}
69 iSymphonyDesktopSetup.exe /S /AllUsers /D=C:\foo\bar\isymdesktop
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72
73
74 == (% style="color:#000000" %)OS X(%%) ==
75
76 1. (% style="color:#000000" %)Mount the downloaded dmg file by double clicking on it.
77
78 1. (% style="color:#000000" %)Once mounted copy the iSymphony file to your Applications directory.(%%)
79 1. Unmount the dmg.
80
81 == Linux ==
82
83 1. (((
84 Extract the desktop client:
85
86 {{code}}
87 tar xvf isymphony_desktop_client_2_0_0.tar.gz -C installation_location
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89 )))
90 1. (((
91 Run the program:
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93 {{code language="bash"}}
94 ./installation_location/isymphonydesktop
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96 )))
97
98 = Uninstalling The Desktop Client =
99
100 The uninstall procedure differs for each OS.
101
102 == (% style="color:#000000" %)Windows(%%) ==
103
104 1. Open your **Start Menu** and navigate to **Control Panel->Programs and Features**.
105 1. Right click on **iSymphony** and select **uninstall**.
106
107 == OS X ==
108
109 Simply delete the** iSymphony.app** file from your Applications directory.
110
111 == Linux ==
112
113 Delete the directory the .tar.gz was extracted to.
114
115 = Using The Desktop Client Application =
116
117 For information on how to use the Desktop Client Application see [[doc:Desktop Client]].
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