Wiki source code of Reinstalling iSymphony
Last modified by michaely on 2021/09/09 20:55
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4 | = Overview = | ||
5 | |||
6 | In some cases you may need to perform a reinstallation of the iSymphony server application files, while keeping your configuration intact. This document takes you step by step on how to perform a reinstallation of the iSymphony server, if the need arises. | ||
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20 | = Quick Steps = | ||
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22 | {{info}} | ||
23 | The following is a list of summarized steps of the reinstallation process. **These steps should only be used by those that are familiar with details of administering an iSymphony server. **If you are not familiar with the iSymphony server installation process, follow the detailed steps in the subsequent sections. | ||
24 | {{/info}} | ||
25 | |||
26 | 1. Stop the iSymphony server | ||
27 | 1. Backup the /opt/isymphony3/ directory and its contents. | ||
28 | 1. Uninstall the server and remove the /opt/isymphony3/ directory. | ||
29 | 1. Perform a clean installation of the iSymphony server, utilizing an installation package with same version as the original installation. | ||
30 | 1. Stop the iSymphony server, if running. | ||
31 | 1. Remove the current /opt/isymphony3/server/conf directory. | ||
32 | 1. Replace the conf directory with the version from the backup. | ||
33 | 1. ((( | ||
34 | If in a FreePBX environment run the following command: | ||
35 | |||
36 | {{code language="bash"}} | ||
37 | chown -R asterisk:asterisk /opt/isymphony3 | ||
38 | {{/code}} | ||
39 | ))) | ||
40 | 1. Start the iSymphony server. | ||
41 | |||
42 | = Prior to Reinstalling = | ||
43 | |||
44 | == 1. Determine The Version Of The Current Install == | ||
45 | |||
46 | You will need to use the same version of the current iSymphony installation for the reinstall. You can check the current version of the server via the following methods: | ||
47 | |||
48 | * Log into the iSymphony Client or Administrator interface. You will see the version in the footer. | ||
49 | * The about page in the iSymphony Client. | ||
50 | * The **Admin->iSymphony V3 **page, in the FreePBX web GUI. | ||
51 | * ((( | ||
52 | By running the following command on the server command line: | ||
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54 | {{code language="bash"}} | ||
55 | service iSymphonyServerV3 version | ||
56 | {{/code}} | ||
57 | |||
58 | {{info}} | ||
59 | The above command is only available in iSymphony 3.2+ RPM installations. | ||
60 | {{/info}} | ||
61 | ))) | ||
62 | |||
63 | == 2. Determine The Required Installation Method == | ||
64 | |||
65 | {{info}} | ||
66 | You can change the installation method during a reinstall. **Just ensure that the version of the installer is the same as the current install and you are using the correct installer for your environment.** | ||
67 | {{/info}} | ||
68 | |||
69 | To determine the correct installation method for your server see [[doc:Determine the Installation Method]]. You will need to download the correct installer package to the server before you begin. | ||
70 | |||
71 | == 3. Backup The Current Install (IMPORTANT) == | ||
72 | |||
73 | {{warning}} | ||
74 | **If you do not create a backup, you will loose your configuration during reinstallation.** | ||
75 | {{/warning}} | ||
76 | |||
77 | |||
78 | |||
79 | We will need to backup the server configuration so that we can restore it later. To do this simply make a backup of the following directory and all its contents: | ||
80 | |||
81 | {{code language="bash"}} | ||
82 | /opt/isymphony3/ | ||
83 | {{/code}} | ||
84 | |||
85 | = Reinstallation = | ||
86 | |||
87 | Follow the steps below to reinstall the iSymphony server. | ||
88 | |||
89 | 1. Stop the iSymphony server. See [[doc:Starting And Stopping The iSymphony Server]]. | ||
90 | 1. Uninstall the iSymphony server. See [[doc:Uninstalling iSymphony]]. | ||
91 | 1. Remove the /opt/isymphony3 directory to get rid of any residual files. | ||
92 | 1. ((( | ||
93 | Run the installation package. See [[doc:Installing iSymphony]] for commands to run for each type of installation package. | ||
94 | ))) | ||
95 | |||
96 | = Restore Configuration = | ||
97 | |||
98 | If you wish to restore your configuration from the original installation, follow the steps below: | ||
99 | |||
100 | 1. Stop the iSymphony server, if it is running. See [[doc:Starting And Stopping The iSymphony Server]]. | ||
101 | 1. ((( | ||
102 | Remove the following directory: | ||
103 | |||
104 | {{code}} | ||
105 | /opt/isymphony3/server/conf | ||
106 | {{/code}} | ||
107 | |||
108 | \\ | ||
109 | ))) | ||
110 | 1. ((( | ||
111 | Replace the conf directory, you just deleted, with the conf directory from the backup you made earlier. | ||
112 | ))) | ||
113 | 1. ((( | ||
114 | **If you are in a FreePBX environment run the following comand **to ensure proper ownership of the installation. | ||
115 | |||
116 | {{code language="bash"}} | ||
117 | chown -R asterisk:asterisk /opt/isymphony3 | ||
118 | {{/code}} | ||
119 | ))) | ||
120 | 1. Restart the iSymphony server. See [[doc:Starting And Stopping The iSymphony Server]]. | ||
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